Live Event Ticket Operations Intern

Penske Entertainment (IMS, INDYCAR, IMS Productions); Indianapolis (IN); On-site; USD 21,000 - 30,000; Part time

Job summary

Penske Entertainment, based in Indianapolis, invites applications for a Ticket Operations Intern to support IMS Ticket Office operations during major events including the INDYCAR Grand Prix, Indianapolis 500, Brickyard Weekend, and more.

This internship emphasizes guest service, ticket sales, data entry in SCORE, and cross‑department collaboration within a fast-paced environment. You will gain hands-on experience while pursuing your degree.

Qualifications

• Superior customer service and service-oriented mindset.
• Strong MS Office skills (Excel, Word, PowerPoint).
• High integrity and ability to maintain confidentiality.
• Innovative, critical thinker with proactive problem solving.
• Effective written and verbal communication; relationship building.
• Attention to detail and strong time-management.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Provide guests with positive first impressions through superior service.
• Assist guests with ticket purchases, parking, and related products via in-person, phone, and email.
• Process payments accurately and balance batches with Financial Coordinator.

Skills

Customer service

MS Office (Excel)

Communication

Time management

Teamwork

Attention to detail

Problem solving

Education

Undergraduate or graduate degree in progress

Tools

SCORE ticket system

Job description

Penske Entertainment, based in Indianapolis, invites applications for a Ticket Operations Intern to support IMS Ticket Office operations during major events including the INDYCAR Grand Prix, Indianapolis 500, Brickyard Weekend, and more.

This internship emphasizes guest service, ticket sales, data entry in SCORE, and cross‑department collaboration within a fast-paced environment. You will gain hands-on experience while pursuing your degree.