Premium Dining & Guest Experience Lead

Solage, Auberge Collection; Calistoga (CA); On-site; USD 75,000 - 88,000; Full time

Job summary

Solage, Auberge Collection in Calistoga is seeking a dynamic leader to oversee the dining service and nurture the culture of hospitality. You will direct, implement and maintain service standards while guiding a team to deliver an exceptional guest experience.

This role requires 3+ years in F&B management in hotel or restaurant settings, a track record of profitable operations, event execution, and strong financial acumen.

Qualifications

• Three years' of experience in managing food and beverage operations in a restaurant/hotel setting.
• Proven experience in driving a profitable operation and managing F&B teams.
• Experience executing events in a variety of settings with a keen eye for detail.
• Aptitude for financial management, financial reports and analysis.
• Demonstrated track record of strong attention to detail and effective communication skills.

Responsibilities

• Plan and execute all aspects of service delivery and oversee day-to-day operations.
• Ensure high standards are maintained by providing the team with ongoing training, coaching and guidance.
• Monitor and assess quality, service and guest satisfaction trends and make adjustments accordingly.
• Initiate and implement marketing strategies and up-selling techniques to promote satisfaction and maximize overall revenue.
• Maintain and champion the Auberge Resorts Collection culture.

Job description

Solage, Auberge Collection in Calistoga is seeking a dynamic leader to oversee the dining service and nurture the culture of hospitality. You will direct, implement and maintain service standards while guiding a team to deliver an exceptional guest experience.

This role requires 3+ years in F&B management in hotel or restaurant settings, a track record of profitable operations, event execution, and strong financial acumen.