Premium Conference & Events Manager

Big Cedar Lodge; Ridgedale (MO); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Big Cedar Lodge is seeking a Conference Services Manager to coordinate all aspects of contracted group events and act as the primary liaison between clients and resort departments, ensuring flawless execution and guest experiences consistent with rustic luxury.

You will work cross-functionally with Sales, Banquets, Culinary, and other teams to meet revenue targets, manage BEOs, pre-conference meetings, and maintain precise documentation while upholding resort standards.

Qualifications

• High School Diploma or equivalent required.
• 2+ years in sales, operations, or related role preferred.
• Experience coordinating group events highly desirable.
• Strong communication and organizational abilities needed.

Responsibilities

• Coordinate all aspects of contracted group events end-to-end.
• Serve as main liaison between clients and resort departments.
• Plan, execute BEOs, resumes, and pre-conference meetings.
• Promote resort offerings to drive revenue and guest satisfaction.
• Ensure accurate documentation and timely communications.
• Collaborate with multiple departments to deliver seamless events.
• Maintain awareness of standards and policies to protect revenue.

Skills

Excellent communication skills

Strong organizational skills

Sales and revenue focus

Cross-department collaboration

Proficiency with event management软件

Attention to detail

Customer service orientation

Education

High School Diploma or Equivalent

Tools

CRM software

Microsoft Office (Excel/Outlook)

Job description

Big Cedar Lodge is seeking a Conference Services Manager to coordinate all aspects of contracted group events and act as the primary liaison between clients and resort departments, ensuring flawless execution and guest experiences consistent with rustic luxury.

You will work cross-functionally with Sales, Banquets, Culinary, and other teams to meet revenue targets, manage BEOs, pre-conference meetings, and maintain precise documentation while upholding resort standards.