Premium Club Retail Manager & Visual Merch Lead

Midtown Athletic Club; Town of Weston (WI); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Club membership

Discounts & development

Health insurance

401(k)

PTO & parental leave

FSA

Life & disability insurance

Job summary

Midtown Athletic Club is seeking a Retail Manager for our Weston club to oversee The Shop and retail associates. You will craft memorable shopping experiences, curate merchandise, and lead a team to deliver personalized service.

You will manage inventory, budgets, and visual merchandising while planning events to engage members and drive sales. A track record in retail leadership and a passion for service are essential.

Qualifications

• 3 years of retail experience plus 2 years of management experience.
• Merchandising knowledge and experience; Retail Point of Sale experience.
• Racquet sports familiarity is ideal as we are a premium tennis and athletic club with a heavy emphasis on racquet sports sales.
• Possess an engaging and friendly personality, exceptional organizational skills, problem solving skills, and an optimistic disposition.
• Demonstrate above average math skills and strong customer service abilities.
• Enjoy working collaboratively with others as a team player; thrive in a role where you train and engage with your team.
• Across all roles, candidates must demonstrate alignment with Midtown’s core values: Win together Glass half-full Passionate about helping others Better than yesterday Kind

Responsibilities

• Inventory Management & Procurement: Plan the buying for both future and immediate orders, ensuring optimal inventory levels in each category.
• Proactively identify and source new products by attending local trade shows and showrooms.
• Manage the purchase orders, receiving, tagging, and preparation of merchandise for display, ensuring a visually appealing and organized sales floor.
• Conduct monthly inventory counts to maintain accurate inventory records and minimize discrepancies.
• Financial Management & Reporting: Oversee annual budgets, analyze monthly P&L statements and variance reports, and implement strategies to maximize profitability.
• Efficiently process and record all invoices related to retail orders, ensuring timely payment and accurate financial tracking.
• Visual Merchandising & Display: Develop and execute dynamic visual merchandising strategies, regularly refreshing displays to attract customers and promote sales.
• Team Leadership & Development: Recruit, train, coach, and mentor retail associates, fostering a high-performing and customer-centric team.
• Develop and manage associate schedules to ensure adequate staffing coverage and optimized labor costs.
• Conduct annual performance reviews for retail associates, providing constructive feedback and development opportunities.
• Facilitate regular retail staff meetings to communicate updates, share best practices, and foster team cohesion.
• Event Planning & Participation: Collaborate with department and club leadership to plan and execute successful events that drive interactions and enhance member engagement.
• Plan Trunk Shows, Fashion Shows, and other creative events to wow our members.

Skills

Retail experience

Management experience

Merchandising

POS experience

Customer service

Team leadership

Tools

POS system

Job description

Midtown Athletic Club is seeking a Retail Manager for our Weston club to oversee The Shop and retail associates. You will craft memorable shopping experiences, curate merchandise, and lead a team to deliver personalized service.

You will manage inventory, budgets, and visual merchandising while planning events to engage members and drive sales. A track record in retail leadership and a passion for service are essential.