Retail Shop Manager on Duty - Luxury Wellness

Equinox Fitness Club; Coral Gables (FL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Complimentary Club membership

Shop discounts (30-50%)

Job summary

Equinox Fitness Club in Coral Gables is seeking a Retail Shop Manager on Duty to lead the sales team, deliver an exceptional customer experience, and uphold store standards. The role reports to the Shop Manager and focuses on driving revenue, coaching staff, and maintaining operational excellence.

The position requires proven leadership, customer service experience, and strong communication skills; availability for varied retail hours is expected.

Qualifications

• Proven leadership ability and ability to take direction.
• Experience in a customer service business; preferably in retail.
• Excellent time management, organizational, problem solving and communication skills.

Responsibilities

• Sales & service: achieve monthly sales goals; coach shop associates; ensure unparalleled customer experience; maintain knowledge of club and shop services.
• Operational excellence: uphold loss prevention and inventory policies; ensure timely completion of tasks; assist with hiring, training and scheduling.

Skills

Leadership

Customer service

Time management

Communication

Job description

Equinox Fitness Club in Coral Gables is seeking a Retail Shop Manager on Duty to lead the sales team, deliver an exceptional customer experience, and uphold store standards. The role reports to the Shop Manager and focuses on driving revenue, coaching staff, and maintaining operational excellence.

The position requires proven leadership, customer service experience, and strong communication skills; availability for varied retail hours is expected.