Retail Shop Manager on Duty: Luxury Brand Experience

SmartRecruiters, Inc.; Miami (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Commissions

Club membership

Perks and incentives

Job summary

Equinox Brickell Heights is hiring a Retail Shop Manager on Duty to lead a high‑performing sales team and deliver the ultimate member experience. You will manage daily operations, ensure brand standards, and drive sales in a fast‑paced luxury retail setting at Brickell Heights.

The role requires proven leadership, extensive customer service experience in retail, and strong communication skills to motivate staff and maintain exceptional club and shop environments.

Qualifications

• Proven leadership ability with experience guiding sales teams.
• Strong customer service mindset in a retail environment.
• Excellent time management and communication skills.

Responsibilities

• Drive monthly sales goals and deliver an outstanding customer experience.
• Coach Shop Associates on selling tactics and metrics.
• Ensure brand standards and shop presentation align with Equinox guidelines.
• Support hiring, training, and scheduling for shop staff.
• Maintain inventory controls and loss prevention practices.

Skills

Leadership

Customer service

Retail experience

Time management

Communication

Job description

Equinox Brickell Heights is hiring a Retail Shop Manager on Duty to lead a high‑performing sales team and deliver the ultimate member experience. You will manage daily operations, ensure brand standards, and drive sales in a fast‑paced luxury retail setting at Brickell Heights.

The role requires proven leadership, extensive customer service experience in retail, and strong communication skills to motivate staff and maintain exceptional club and shop environments.