Premium Catering Manager - Event Center Leader

Gondola; Atoka (TN); Hybrid; USD 75,000 - 110,000; Full time

Job summary

RS3 Strategic Hospitality in Allen, Texas, seeks a Premium Manager to lead premium operations for the Credit Union of Texas Event Center. You will oversee client relationships and act as the lead for managers and hourly staff during events.

Responsibilities span day-to-day event oversight, budgeting, sanitation standards, and ensuring exceptional service and food quality. You will drive revenue, coordinate with sales teams, and coach staff to deliver flawless experiences.

Responsibilities

• Overseeing and effectively managing all day-to-day duties to ensure that each event is executed flawlessly from start to finish.
• Oversee the planning, execution, and financial performance of all non-game day catering operations, ensuring exceptional food quality, service standards, and client satisfaction.
• Maintains a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations; securing revenues; and maintaining security systems.
• Responsible for communication between Proof of the Pudding and the client. Serves as the first point of contact for all sales inquiries from the client. Responsible for nurturing this relationship.
• Meets venue financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Communicating financial statements, Reports, and other requested documents to provide Proof of the Pudding Corporate.
• Managing existing and developing leadership teams, encouraging growth and mentorship with all managers and hourly staff.
• Organizing frequent meetings and open lines of communication with sales, operations, concessions, and culinary team in preparation for each event.
• Responsible for setting the precedence that all staff will follow including but not limited to uniform expectations, customer service policies, uniformity in buffet aesthetics and creating a positive and productive workplace culture.
• Responsible for oversight of all product ordering and logistics.
• Managing the team that is scheduled to run each event. Leading by example and developing employees to reach their full potential.
• Attending and executing each event to ensure that it runs smoothly from the set-up to the break-down.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Job description

RS3 Strategic Hospitality in Allen, Texas, seeks a Premium Manager to lead premium operations for the Credit Union of Texas Event Center. You will oversee client relationships and act as the lead for managers and hourly staff during events.

Responsibilities span day-to-day event oversight, budgeting, sanitation standards, and ensuring exceptional service and food quality. You will drive revenue, coordinate with sales teams, and coach staff to deliver flawless experiences.