Premium Care Technician

Motive Energy Inc.; Carrollton (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A service provider in energy solutions is seeking a Premium Care Technician to deliver high-quality service and establish long-term relationships with clients. Responsibilities include equipment testing and servicing, ensuring safety standards, and providing excellent customer interaction. Candidates should have a high school diploma, technical experience, and familiarity with tools. The role requires technical problem-solving skills and a customer service-oriented approach.

Qualifications

• Experience in the battery or related industry, especially in field service.
• Familiarity with Microsoft Office (Word, Excel, Outlook).
• Ability to obtain a CDL with hazmat endorsement.

Responsibilities

• Represent the company professionally and maintain a clean, safe work environment.
• Perform battery testing, pressure washing, and equipment servicing.
• Safely operate service vehicles, forklifts, and reach trucks.

Skills

Customer service

Technical problem solving

Communication

Safety awareness

Education

High school diploma or equivalent

2-year technical degree or equivalent work experience

Tools

Microsoft Office

Shop tools

Job description

Are you a hands-on problem solver with a passion for customer service and technical work? We're looking for a Premium Care Technician to join our team and help deliver reliable service and support to our valued clients.

In this role, you'll be the face of our company during the initial servicing of new clients—setting the tone for long‑term relationships through quality work and professionalism. You'll test and clean company equipment, ensure proper maintenance procedures are in place, and provide excellent customer interaction from day one.

What You’ll Do:

• Represent the company professionally and maintain a clean, safe work environment
• Perform battery testing, pressure washing, and equipment servicing
• Safely operate service vehicles, forklifts, and reach trucks
• Monitor and report water acidity levels (pH testing) and handle non‑potable water properly
• Identify and report safety or environmental concerns
• Promote additional products and services when appropriate
• Communicate with customers and internal teams to ensure satisfaction and resolve issues
• Accurately complete work orders and maintain service records

What We’re Looking For:

• High school diploma or equivalent required
• 2-year technical degree or equivalent work experience preferred
• 1–3 years of experience in the battery or a related industry, especially in field service
• Familiarity with Microsoft Office (Word, Excel, Outlook)
• Working knowledge of shop tools
• CDL with hazmat endorsement (or ability to obtain)
• Training in spill containment and EPA/safety awareness is a plus