Premium Bartender — Guest Experience & Service Expert

The Sagamore Resort; Bolton Landing (NY); On-site; USD 15,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Free Associate Parking

Free Meal for every shift worked

25% Discount in Resort Outlets

Hotel Discounts with OPL

Friends and Family Discount at OpalRes

Job summary

The Sagamore Resort in Bolton Landing, NY seeks a guest-facing server to provide excellent food and beverage service in our dining establishment. You will perform opening side work, maintain bar cleanliness, take beverage orders, verify guest details, and ensure accurate billing with prompt service.

Responsibilities include drink preparation, wine presentation, POS usage, timely delivery, handling payments, and completing end-of-shift duties.

Qualifications

• Experience delivering food and beverage service in a dining setting.
• Ability to take beverage orders accurately and verify guest information.
• Familiarity with POS systems and cash handling.

Responsibilities

• Complete opening side work as assigned
• Ensure bar cleanliness, menu cleanliness, etc.
• Ensure proper menu, product and resort knowledge
• Obtain proper guest billing information (guest name & room number)
• Obtain beverage order from guest
• Complete age verification when necessary
• Prepare drinks according to recipe and standard
• Delivery of beverages
• Knowledge of wine presentation
• Exhibits proper selling techniques
• Obtain food order
• POS (Point of Sale) skills
• Check presentation to guest in a timely fashion
• Collect payment for check in a timely fashion
• Handle guest concerns and issues and bring them to the attention of manager immediately
• Complete closing side work and end of shift paperwork
• Attend trainings and meetings as required
• Other duties as assigned
• Participate in TIPS training

Skills

Customer service

Wine knowledge

POS skills

Beverage service

Job description

The Sagamore Resort in Bolton Landing, NY seeks a guest-facing server to provide excellent food and beverage service in our dining establishment. You will perform opening side work, maintain bar cleanliness, take beverage orders, verify guest details, and ensure accurate billing with prompt service.

Responsibilities include drink preparation, wine presentation, POS usage, timely delivery, handling payments, and completing end-of-shift duties.