Premium Banquet Server: Guest Experience Advocate

Crescent Hotels & Resorts; Baltimore (MD); On-site; USD 24,000 - 32,000; Full time

Job summary

Crescent Hotels & Resorts is seeking a courteous banquet server to set up banquet rooms, greet guests, and provide attentive service during events, maintaining Crescent’s high standards of quality.

You will coordinate with supervisors, ensure proper service of food and beverages, and help reset the room for subsequent functions. A professional appearance and teamwork are essential to thrive in this role.

Qualifications

• Must communicate in English with guests and coworkers.
• Self-starting personality with an even disposition.
• Maintain a professional appearance at all times.
• Knowledge of food and beverage service standards and etiquette.
• Ability to apply safety labeling and handling instructions.

Responsibilities

• Set up banquet room with linen, serviceware and glassware.
• Attend pre-event roll calls to understand function details.
• Greet guests and respond to requests politely.
• Serve food and beverages and clear dishes to maintain flow of service.
• Comply with laws and company policies for serving alcoholic beverages.
• Replenish beverages and ensure guest satisfaction.
• Reset banquet room for next function after service.

Skills

English communication

Team player

Professional appearance

Food & beverage knowledge

Guest relations

Safety awareness

Job description

Crescent Hotels & Resorts is seeking a courteous banquet server to set up banquet rooms, greet guests, and provide attentive service during events, maintaining Crescent’s high standards of quality.

You will coordinate with supervisors, ensure proper service of food and beverages, and help reset the room for subsequent functions. A professional appearance and teamwork are essential to thrive in this role.