Premium Auto Brand Specialist - Luxury Experience & Growth

Car Pros Automotive Group; Los Angeles (CA); On-site; USD 78,000 - 158,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

Life and AD&D insurance

401(k) after 1 year

Job summary

BMW of Downtown Los Angeles is seeking a BMW Brand Specialist to deliver a consultative, premium buying experience from first hello through final delivery. Bring the BMW lineup to life with confident demonstrations and deep product knowledge, and build relationships with clients who value performance and luxury.

You have at least 2 years of customer service experience, are professional, goal-driven, and coachable.

Qualifications

• Have at least 2 years of customer service experience.
• Confident, professional, and comfortable engaging with a diverse range of clients.
• Thrive in a goal-driven, performance-oriented environment.
• Take ownership of your results and hold yourself accountable.
• Are coachable and committed to continuous personal and professional growth.
• Know how to create an exceptional customer experience.
• Bring energy, enthusiasm, and professionalism to every interaction.
• Understand that trust and relationships are the foundation of long-term success.

Responsibilities

• Deliver a consultative, engaging buying experience from the first hello through final delivery.
• Bring the BMW product lineup to life through confident demonstrations and exceptional product knowledge.
• Connect with clients who value performance, luxury, technology, and design.
• Understand customer needs and present tailored vehicle and ownership solutions.
• Consistently follow up with clients and build lasting relationships.
• Achieve individual performance goals while contributing to a strong, collaborative team culture.

Skills

Customer service

Client communication

Relationship building

Sales mindset

Job description

BMW of Downtown Los Angeles is seeking a BMW Brand Specialist to deliver a consultative, premium buying experience from first hello through final delivery. Bring the BMW lineup to life with confident demonstrations and deep product knowledge, and build relationships with clients who value performance and luxury.

You have at least 2 years of customer service experience, are professional, goal-driven, and coachable.