Premium Apparel Stylist & Customer Experience Lead

Johnnie-O Clothing; West Palm Beach (FL); Sur place; USD 24 000 - 38 000; Plein temps

Avantages offerts par ce poste

Commission opportunities

Paid time off

Paid holidays

Health insurance

Dental insurance

Vision insurance

Flexible spending accounts

Life insurance

Short-Term Disability Insurance

Employee discount

Résumé du poste

Johnnie-O Clothing in West Palm Beach is seeking a Retail Sales Advisor to deliver an exceptional customer experience, build lasting relationships, and contribute to store success. You will greet customers, understand their needs, provide styling advice, and maintain a welcoming, on-brand environment.

The role supports events, outreach, and ongoing customer engagement while upholding the Johnnie-O lifestyle.

Qualifications

• 1-3 years of retail or customer service experience.
• Strong interpersonal skills with a genuine ability to connect with people.
• Flexible schedule including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift up to 20 lbs.

Responsabilités

• Welcome customers with a friendly, authentic approach reflecting the Johnnie-O brand.
• Listen and connect with customers to understand needs, style preferences, and fit requirements.
• Provide knowledgeable feedback and personalized styling suggestions.
• Share product knowledge, new arrivals, and upcoming events to keep customers engaged.
• Maintain a client book and follow up with customers to build long-term relationships.
• Consistently meet or exceed individual sales goals.
• Contribute to store sales by engaging customers and recommending products.
• Participate in outreach, appointment-based selling, and event support to grow the customer base.
• Ensure the sales floor and fitting rooms are clean, organized, and stocked.
• Assist in restocking, re-merchandising, and seasonal floor changes.
• Support accurate inventory management and communicate stock needs to leadership.
• Process transactions including returns and exchanges, with cash handling accuracy.

Connaissances

Customer service

Communication

Interpersonal skills

Sales skills

Flexibility

Description du poste

Johnnie-O Clothing in West Palm Beach is seeking a Retail Sales Advisor to deliver an exceptional customer experience, build lasting relationships, and contribute to store success. You will greet customers, understand their needs, provide styling advice, and maintain a welcoming, on-brand environment.

The role supports events, outreach, and ongoing customer engagement while upholding the Johnnie-O lifestyle.