Retail Sales Advisor

Circadian; West Palm Beach (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Commission opportunities

Paid time off

Health benefits

Employee discounts

Job summary

Johnnie-O is a premium lifestyle brand seeking a Retail Sales Advisor in Florida. You will deliver an exceptional customer experience, build lasting relationships, and support store success while embodying the Johnnie-O lifestyle.

You will welcome customers, assess needs, offer styling advice, and drive sales. The role requires flexible scheduling and involves restocking, events, and maintaining a welcoming environment.

Qualifications

• 1-3 years of retail or premium brand experience.
• Strong interpersonal skills and relationship-building ability.
• Comfortable standing long hours and lifting up to 20 lbs.

Responsibilities

• Welcome customers with an authentic, on-brand approach.
• Understand needs and provide styling suggestions.
• Meet or exceed sales goals and contribute to store performance.
• Maintain a clean, organized selling floor and fitting rooms.
• Process transactions accurately and handle returns/exchanges.
• Assist with inventory, re-merchandising, and events to engage customers.

Skills

Customer service

Retail sales

Communication

Product knowledge

POS handling

Job description

Johnnie-O is looking for a Retail Sales Advisor to deliver an exceptional customer experience, build lasting relationships, and contribute to the overall success of the store. This role is key to creating a welcoming, on-brand environment where customers feel connected to both the product and the Johnnie-O lifestyle.

Responsibilities

• Welcome every customer with a friendly, authentic approach that reflects the Johnnie-O brand.
• Listen and connect with customers to understand their needs, style preferences, and fit requirements.
• Provide knowledgeable feedback and personalized styling suggestions.
• Share product knowledge, new arrivals, and upcoming events to keep customers engaged.
• Maintain a client book and follow up with customers to build long-term relationships.
• Consistently meet or exceed individual sales goals.
• Contribute to store sales by proactively engaging customers and recommending additional products.
• Participate in outreach, appointment-based selling, and event support to grow the customer base.
• Ensure the sales floor and fitting rooms are clean, organized, and fully stocked.
• Assist in restocking, re-merchandising, and setting seasonal floor changes.
• Support accurate inventory management and communicate stock needs to leadership.
• Process transactions efficiently and accurately, including returns and exchanges.
• Follow cash handling procedures and maintain accuracy in the POS system.
• Assist with back of house/replenishment responsibilities, price changes, markdowns, transfers, and other operational tasks as needed.

Qualifications

• 1-3 years of retail or customer service experience, ideally in apparel or premium lifestyle brands.
• Strong interpersonal skills with a genuine ability to connect with people.
• Proactive, solutions-oriented approach to delivering excellent customer service.
• Ability to adapt in a fast-paced environment and handle multiple priorities.
• Comfortable working a flexible schedule including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift up to 20 lbs.

Benefits & Compensation

• Full-Time/Hourly position plus commission opportunities, paid time off, and paid holidays
• Health/Dental/Vision/FSA/Life/Short-Term Disability Insurance benefits
• Employee discounts
• Aside from a fun and unique working environment, Johnnie-O offers a challenging career coupled with a competitive compensation and benefits package. We value our employee’s time and efforts.

Our commitment to your success is enhanced by our competitive compensation and extensive benefits package, including health, dental, vision insurance, life insurance, flexible spending accounts, a generous time off policy including vacation, paid sick time, a retirement savings plan, bonus opportunities, and a generous employee discount. Casual dress policy, potential career growth and a family-oriented working environment.