Premise Technician: Fiber, WiFi & Network Installations

altafibercareers; Cincinnati (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

altafibercareers seeks a field technician to install and repair POTS, broadband, fiber, and IPTV services in diverse environments around Cincinnati. You will work with customers, explain products, and resolve issues while performing wiring installs and equipment tests.

The role requires pole climbing, driving a company vehicle, and maintaining documentation. Candidates should have telecom exposure, networking basics, and relevant safety certifications.

Qualifications

• Experience installing or repairing POTS and Broadband services.
• Significant customer interaction experience.
• Ability to work independently and in a team.
• Experience with wired and wireless networking.
• Fusion splicing familiarity is a plus.
• Associate degree or related certifications preferred.

Responsibilities

• Installs basic dial tone and ADSL services.
• Fiber/IPTV services installation and maintenance.
• Install and repair inside wiring including CAT5 and jacks.
• Explain products to customers and assist upsell.
• Test functionality and isolate problems using test sets.
• Climb poles and drive company vehicle as required.
• Create and maintain technical documentation.

Skills

Customer interaction

Pole climbing

Wiring installation

Networking basics

Safety compliance

Vehicle operation

Education

Associate degree

Telecom certifications

Tools

Test equipment

Fusion splicing

Job description

altafibercareers seeks a field technician to install and repair POTS, broadband, fiber, and IPTV services in diverse environments around Cincinnati. You will work with customers, explain products, and resolve issues while performing wiring installs and equipment tests.

The role requires pole climbing, driving a company vehicle, and maintaining documentation. Candidates should have telecom exposure, networking basics, and relevant safety certifications.