Premier Casino Server - Guest Experience Leader

Oaklawn; Hot Springs (AR); On-site; USD 30,000 - 42,000; Full time

Job summary

Oaklawn in Hot Springs, AR is seeking an experienced Server to provide knowledgeable, prompt, and courteous service to dining guests in a lively hotel/casino setting.

The role requires a HS diploma or GED and 2+ years of dining server experience, with casino experience preferred. You will upsell items, maintain service standards, and ensure guest satisfaction while navigating a fast-paced environment.

Qualifications

• HS Diploma or GED required.
• Two or more years’ dining server experience required; casino experience preferred.
• Must be able to interact with guests, staff and colleagues in a diplomatic and tactful manner and handle several tasks simultaneously.

Responsibilities

• Provide knowledgeable, prompt, friendly service of food and beverages to dining guests.
• Upsell appetizers, beverages, and desserts in accordance with service standards.
• Maintain cleanliness and setup of service station, tables, and dining areas.
• Operate and utilize POS system for accurate order entry and payment processing.

Skills

Customer service

Communication

Multitasking

Diplomacy

Education

High School Diploma or GED

Tools

POS system

Job description

Oaklawn in Hot Springs, AR is seeking an experienced Server to provide knowledgeable, prompt, and courteous service to dining guests in a lively hotel/casino setting.

The role requires a HS diploma or GED and 2+ years of dining server experience, with casino experience preferred. You will upsell items, maintain service standards, and ensure guest satisfaction while navigating a fast-paced environment.