Precollege Initiatives Program Coordinator

Wayne State University; Detroit (MI); On-site; USD 50,000 - 65,000; Full time

Job summary

Wayne State University is seeking an experienced Precollege Initiatives Program Coordinator for its Detroit campus. The role supports the Warriors on the Rise program, coordinating events, communications, logistics, and participant engagement to align with program goals.

The position liaises with Enrollment Management for K–12 outreach and reinforces pathways to the university. It involves data entry in CRM systems, grant-funded subsidy, and off-campus outreach during evenings and weekends.

Qualifications

• Bachelor’s degree from an accredited university, preferably in Student Affairs, Higher Education, Counseling, or related field.
• Master’s degree preferred.
• 3+ years of job-related experience in Higher Education, Student Affairs or Customer Service is preferred.
• Experience in managing/coordinating events and programs is preferred.
• Bilingual/Spanish speaking skills preferred but not required.

Responsibilities

• Support the implementation and day to day operations of the Warriors on the Rise program, including coordinating program events, managing participant communications, assisting with logistics and event execution and guide program peer mentors.
• Support K–12 partnership and pipeline development efforts by serving as a liaison between Enrollment Management and campus and community partners, fostering relationships that expand youth engagement opportunities and strengthen pathways to Wayne State University.
• Enter and oversee data using various technical resources including the university’s customer relationship (CRM) software to ensure timely and accurate tracking of student interactions, inquiries, and follow-ups, facilitating efficient resolution of issues, and maintaining comprehensive records to support enrollment goals.
• Maintain organized records to track engagement and event attendance. Record expenditures, such as give-away items and supplies.
• Build reports to document performance and provide statistical analysis of outcomes in comparison to divisional goals for increasing enrollment and retention.
• Coordinate and represent Wayne State University at off-campus outreach events, including evenings and weekends, while providing guidance and information to students, families, and community members and connecting them with campus resources.
• Develop and maintain a thorough understanding of university resources as well as effective working relationships with staff in the Enrollment Management units.
• Perform other related duties as assigned.

Education

Bachelor's degree

Master's degree

Job description

Precollege Initiatives Program Coordinator

Wayne State University is searching for an experienced Precollege Initiatives Program Coordinator at its Detroit campus location.

Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.

Essential functions (job duties):

The Precollege Initiatives Program Coordinator supports the implementation and day-to-day operations of the Warriors on the Rise program, which includes coordinating events, communications, logistics, and participant engagement to ensure a high-quality, student-centered experience aligned with established program goals.

This role also serves as a K–12 liaison for youth programming across campus, connecting campus partners with Enrollment Management recruitment and yield efforts to support pipeline development and student engagement. Additionally, The Program coordinator for Strategic Pathway Initiatives will assist in the development of a university policy that outlines procedures for maintaining a safe campus environment for minors on campus.

The coordinator works closely with prospective students, families, and campus partners, and collaborates with Student Success, Support and Engagement and Enrollment Management to contribute to recruitment and yield activities. This position reports to the Sr.Director for Multicultural Student Engagement.

EssentialFunctions

(Essential functions are the primary duties/major jobresponsibilities that an employee must be able to perform, with or without reasonable accommodation. The essential functions are listed in order of importance.)

• Support the implementation and day to day operations of the Warriors on the Rise program, including coordinating program events, managing participant communications, assisting with the logistics and event execution and guide program peer mentors.Ensure program activities and outreach efforts are executed in alignment with established program goals, timelines, and strategic priorities.
• Support K–12 partnership and pipeline development efforts by serving as a liaison between Enrollment Management and campus and community partners, fostering relationships that expand youth engagement opportunities and strengthen pathways to Wayne State University. Coordinate outreach and cross-promotional efforts for K–12 programming, assist in identifying and capturing prospective student leads, and help ensure alignment of activities with recruitment and yield goals.
• Enter and oversee data using various technical resources including the university’s customer relationship (CRM) software to ensure timely and accurate tracking of student interactions, inquiries, and follow-ups, facilitating efficient resolution of issues, and maintaining comprehensive records to support enrollment goals.
• Maintain organized records to track engagement and event attendance. Record expenditures, such as give-away items and supplies.
• Build reports to document performance and provide statistical analysis of outcomes in comparison to divisional goals for increasing enrollment and retention.
• Coordinate and represent Wayne State University at off-campus outreach events, including evenings and weekends, while providing guidance and information to students, families, and community members and connecting them with campus resources.
• Develop and maintain a thorough understanding of university resources as well as effective working relationships with staff in the Enrollment Management units.
• Perform other related duties as assigned.

This position is 100% subsidy conditioned. It must be understood that at least a major portion of the salary is being derived from grant/contract funds; that is, the appointment is specifically conditioned on subsidy. The continuation of this assignment entirely dependent upon satisfactory performance and upon the continuation of the subsidy. Should the subsidy be terminated or reduced, there is no direct, indirect, or implied commitment by the Principal Investigator, the Department, the School/College, or Wayne State University to continue employment, salary, or fringe benefits beyond the cessation of, or reduction in, the subsidy. Appointments conditioned on subsidy carry no implication of continuing tenure.

Qualifications:

Education

• Bachelor’s degree from an accredited university preferably in Student Affairs, Higher Education, Counseling, or related field. Master’s degree preferred.

Experience

• 3+ years of job-related experience in Higher Education, Student Affairs or Customer Service is preferred.
• Experience in managing/coordinating events and programs is preferred.
• Bilingual/Spanish speaking skills preferred but not required.

KNOWLEDGE, SKILLS, AND ABILITIES

• Communication Skills: Clear verbal and written abilities, with effective interpersonal and customer service skills. Comfortable in communicating with prospective students, parents, school administrators, and counselors in person and by telephone and email. Effective public speaker with informative and persuasive speaking skills. Excel in formulating clear and concise email messages. Demonstrated ability to create outreach messages that help achieve yield goals.
• Analytical Skills: Ability to compare contrast and quality check work with keen attention to detail. Strong analytical skills including critical thinking and problem-solving skills. Proficient with standard office tools (word processing, spreadsheets, presentation creation), research abilities to find relevant materials using online search tools, and database management systems.
• Organizational Skills: Able to effectively manage multiple priorities to accomplish required productivity goals. Capable of using CRM to maintain documentation of outreach activities and results.
• Teambuilding: Capable of identifying and collaborating with key university stakeholders, providing initial communication of relevant issues to team, then monitoring progress of further development. Demonstrated capability of working as an integral member of a goal-oriented, data-driven enrollment management team.
• Results Focus: Emphasize activities that lead to effective results focused on established goals in market segments to meet University enrollment and retention goals. Use data-driven decision-making model to assess effectiveness, analyze results, and shape future projects. Seek out additional opportunities for the outreach program and its partners that may deliver further results.
• Technology: Proficient in using technology to develop, implement, track, and analyze programs designed to maximize outreach efforts using student information systems (Banner and Slate), CRM functionality, and other tools, as necessary. Demonstrated ability to aggregate and analyze data to evaluate outcomes towards set performance goals. Experience with database query and table design.
• Business Knowledge: Extensive working knowledge of up-to-date Admissions, Financial Aid, Student Accounts, and Records and Registration processes.

School/College/Division:

H92 - VP Student Affairs

Primary department:

H9212 - Office of Academic Student Affairs (H9212)

Employment type:

• Regular Employee
• Job type: Full Time
• Job category: Staff/Administrative

Funding/salary information:

• Compensation type: Annual Salary
• Hourly rate:
• Salary minimum: TBD
• Salary hire maximum: TBD

Working conditions:

- Normal Office Environment - Normal work schedule with someevening and weekend work required. - Must be willing to travel to work events off campus. - Position requires incumbent to work independently nights and weekends, without supervision.

Job openings:

• Number of openings: 1
• Reposted position: No
• Reposted reason: None (New Requisition)
• Prior posting/requisition number:

Background check requirements:

University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required.