Precision Fulfillment Specialist

Lowe's Companies, Inc.; Chandler (AZ); On-site; USD 19,000 - 25,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a role focused on picking, staging, inspecting, and fulfilling customer orders with a strong emphasis on safety and accuracy.

The position requires operating powered equipment and maintaining inventory integrity through the Orders App and SIMS compliance. Ideal candidates will have basic computer skills, familiarity with retail tech, and at least 6 months in a customer service or product fulfillment environment.

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months of Experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).
• High school diploma or GED.
• 6 Months of Retail experience (preferred).
• 6 Months of Experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Customer service

Teamwork

Safety conscience

Education

High school diploma or GED

Tools

Orders App

SIMS compliance

Forklift/Order Picker Certification

Job description

Lowe's Companies, Inc. is seeking a role focused on picking, staging, inspecting, and fulfilling customer orders with a strong emphasis on safety and accuracy.

The position requires operating powered equipment and maintaining inventory integrity through the Orders App and SIMS compliance. Ideal candidates will have basic computer skills, familiarity with retail tech, and at least 6 months in a customer service or product fulfillment environment.