Precision Bench Jeweler — Repairs, Training, Flexible Hours

Helzberg Diamonds Shops, Inc.; Joliet (IL); Híbrido; USD 45.000 - 60.000; Jornada completa

Descripción de la vacante

Helzberg Diamonds Shops, Inc. in Joliet is seeking a jewelry repair technician responsible for high-quality repairs and timely service to support store sales.

You will handle tools and equipment, maintain stock, document repairs, and ensure safety procedures are followed to protect clients and staff.

Formación

• Associate degree or equivalent required; two to four years related experience or training, or equivalent combination of education and experience.
• Advanced knowledge of jeweler's tools, machinery and equipment; advanced jewelry repair knowledge.
• Ability to make good decisions with strong problem-solving skills.
• Must be detail oriented.
• Strong communication skills.
• Must be able to work flexible hours including evenings, weekends and holidays.

Responsabilidades

• Contributing to the effective movement of client repairs while maintaining quality and turnaround time.
• Ensures that gold stock, findings, and loose stones are properly maintained and accounted for with accurate paperwork and storage.
• Properly spends supply expense dollars by maintaining inventory levels without excess.
• Contributes to maximizing the financial return of precious metal recoveries by following asset recovery procedures.
• Adheres to safety procedures to reduce risk of accidents.
• Assists in training store associates concerning repair policies and procedures to ensure consistency in repair information.

Conocimientos

Communication skills

Detail oriented

Problem-solving

Decision making

Flexible hours

Educación

Associate's degree or equivalent

2–4 years related experience

Herramientas

Jeweler's tools

Descripción del empleo

Jewelers at Helzberg Diamonds are responsible for providing high-quality jewelry repair services to clients of designated stores in a timely fashion to support store sales and the five-star shopping experience.

Key responsibilities include:

• Contributing to the effective movement of client repairs while maintaining a level of quality and turn-around time acceptable to the client.
• Ensures that gold stock, findings, and loose stones are properly maintained and accounted for by accurately completing paperwork and properly storing materials.
• Properly spends supply expense dollars by maintaining adequate inventory levels without excess.
• Contributes to maximizing the financial return of precious metal recoveries (hard scrap, filings, sweeps, vacuum bags, etc.) by following proper asset recovery procedures.
• Adheres to all safety-related procedures to reduce the risk of accidents.
• Ensures consistency in communicating repair information by assisting in training store associates concerning repair policies and procedures.

The ideal candidate will possess:

• Associate's degree or equivalent from two-year college or technical school, two to four years related experience or training, or equivalent combination of education and experience
• Advanced knowledge of jeweler's tools, machinery and equipment required along with advanced jewelry repair knowledge
• Ability to be a good decision maker with strong problem-solving skills required
• Must be detail oriented
• Strong communication skills
• Must be able to work flexible hours including evenings, weekends and holidays