Bench Jeweler

Helzberg Diamonds Shops, Inc.; United States; On-site; USD 35,000 - 52,000; Full time

Job summary

Helzberg Diamonds Shops, Inc. is seeking an experienced jewelry repair technician to service client repairs across designated stores, ensuring quality and timely turnaround to support store sales and the five-star shopping experience.

The ideal candidate has an associate's degree or equivalent, advanced knowledge of jewelry tools and repair techniques, and strong problem-solving and communication skills. Flexibility to work evenings, weekends and holidays is required.

Qualifications

• Associate's degree or equivalent required.
• Advanced knowledge of jeweler's tools, machinery and equipment.
• Strong problem-solving skills are required.
• Detail oriented.
• Strong communication skills.
• Must be able to work flexible hours including evenings, weekends and holidays.

Responsibilities

• Contribute to the effective movement of client repairs while maintaining quality and turnaround time.
• Ensure gold stock, findings, and loose stones are properly maintained and accounted for by completing paperwork and storing materials.
• Maintain inventory levels without excess to optimize supply spend.
• Contribute to maximizing the financial return of precious metal recoveries by following proper asset recovery procedures.
• Adhere to safety-related procedures to reduce risk of accidents.
• Assist in training store associates concerning repair policies and procedures to ensure consistency in communication of repair information.

Skills

Jeweler's tools

Jewelry repair knowledge

Problem solving

Detail oriented

Communication skills

Flexibility

Education

Associate's degree or equivalent

Tools

Jewelry repair equipment

Job description

Jewelers at Helzberg Diamonds are responsible for providing high-quality jewelry repair services to clients of designated stores in a timely fashion to support store sales and the five-star shopping experience.

Key responsibilities include:

• Contributing to the effective movement of client repairs while maintaining a level of quality and turn-around time acceptable to the client.
• Ensures that gold stock, findings, and loose stones are properly maintained and accounted for by accurately completing paperwork and properly storing materials.
• Properly spends supply expense dollars by maintaining adequate inventory levels without excess.
• Contributes to maximizing the financial return of precious metal recoveries (hard scrap, filings, sweeps, vacuum bags, etc.) by following proper asset recovery procedures.
• Adheres to all safety-related procedures to reduce the risk of accidents.
• Ensures consistency in communicating repair information by assisting in training store associates concerning repair policies and procedures.

The ideal candidate will possess:

• Associate's degree or equivalent from two-year college or technical school, two to four years related experience or training, or equivalent combination of education and experience
• Advanced knowledge of jeweler's tools, machinery and equipment required along with advanced jewelry repair knowledge
• Ability to be a good decision maker with strong problem-solving skills required
• Must be detail oriented
• Strong communication skills
• Must be able to work flexible hours including evenings, weekends and holidays