Bench Jeweler

Helzberg Diamonds Shops, Inc.; Springfield (MA); On-site; USD 37,000 - 60,000; Full time

Job summary

Helzberg Diamonds Shops, Inc. in Springfield, MA seeks a Jeweler to provide high-quality jewelry repair services to clients in designated stores, supporting sales and five-star shopping experience.

The ideal candidate has an associate degree or equivalent, advanced knowledge of jeweler's tools and repair techniques, and strong problem-solving and communication skills. Flexible hours including evenings, weekends, and holidays are required to meet store needs.

Qualifications

• Associate's degree or equivalent from two-year college or technical school
• Advanced knowledge of jeweler's tools, machinery and equipment
• Ability to be a good decision maker with strong problem solving skills
• Must be detail oriented
• Strong communication skills
• Flexible hours including evenings, weekends and holidays

Responsibilities

• Contributing to the effective movement of client repairs while maintaining a level of quality and turn-around time acceptable to the client.
• Ensures that gold stock, findings, and loose stones are properly maintained and accounted for by accurately completing paperwork and properly storing materials.
• Properly spends supply expense dollars by maintaining adequate inventory levels without excess.
• Contributes to maximizing the financial return of precious metal recoveries (hard scrap, filings, sweeps, vacuum bags, etc.) by following proper asset recovery procedures.
• Adheres to all safety-related procedures to reduce the risk of accidents.
• Ensures consistency in communicating repair information by assisting in training store associates concerning repair policies and procedures.

Skills

Jeweler's tools knowledge

Attention to detail

Strong communication

Flexible hours

Education

Associate degree or equivalent

Tools

Jewelry repair equipment

Job description

Jewelers at Helzberg Diamonds are responsible for providing high-quality jewelry repair services to clients of designated stores in a timely fashion to support store sales and the five-star shopping experience.

Key responsibilities

• Contributing to the effective movement of client repairs while maintaining a level of quality and turn-around time acceptable to the client.
• Ensures that gold stock, findings, and loose stones are properly maintained and accounted for by accurately completing paperwork and properly storing materials.
• Properly spends supply expense dollars by maintaining adequate inventory levels without excess.
• Contributes to maximizing the financial return of precious metal recoveries (hard scrap, filings, sweeps, vacuum bags, etc.) by following proper asset recovery procedures.
• Adheres to all safety-related procedures to reduce the risk of accidents.
• Ensures consistency in communicating repair information by assisting in training store associates concerning repair policies and procedures.

The ideal candidate will possess

• Associate's degree or equivalent from two-year college or technical school, two to four years related experience or training, or equivalent combination of education and experience
• Advanced knowledge of jeweler's tools, machinery and equipment required along with advanced jewelry repair knowledge
• Ability to be a good decision maker with strong problem-solving skills required
• Must be detail oriented
• Strong communication skills
• Must be able to work flexible hours including evenings, weekends and holidays