Bench Jeweler

Helzberg Diamonds Shops, Inc.; Sioux Falls (SD); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Helzberg Diamonds Shops, Inc. seeks a skilled jewelry repair professional to service client repairs in designated stores, ensuring high quality and timely turnaround to support store sales and a five-star shopping experience.

The ideal candidate will have 2–4 years of related experience or equivalent, possess advanced jewelry repair knowledge and tool mastery, and be able to work flexible hours including evenings, weekends, and holidays.

Qualifications

• Associate's degree or equivalent from a two-year college or technical school with 2–4 years of related experience or training (or equivalent).
• Advanced knowledge of jeweler's tools, machinery and equipment with jewelry repair expertise.
• Ability to make good decisions with strong problem-solving skills.
• Detail oriented person with precision in work.
• Strong communication skills are required.
• Ability to work flexible hours including evenings, weekends and holidays.

Responsibilities

• Contribute to efficient movement of client repairs while maintaining quality and turnaround time.
• Maintain gold stock, findings and loose stones; complete paperwork and store materials properly.
• Manage supply expenses by maintaining inventory levels without excess.
• Assist in asset recovery procedures to maximize financial return of precious metal recoveries.
• Adhere to safety procedures to reduce risk of accidents and train staff on repair policies.

Skills

Jewelry repair

Quality control

Communication

Flexible hours

Education

Associate's degree or equivalent

Job description

Jewelers at Helzberg Diamonds are responsible for providing high-quality jewelry repair services to clients of designated stores in a timely fashion to support store sales and the five-star shopping experience.

Key responsibilities

• Contributing to the effective movement of client repairs while maintaining a level of quality and turn-around time acceptable to the client.
• Ensures that gold stock, findings, and loose stones are properly maintained and accounted for by accurately completing paperwork and properly storing materials.
• Properly spends supply expense dollars by maintaining adequate inventory levels without excess.
• Contributes to maximizing the financial return of precious metal recoveries (hard scrap, filings, sweeps, vacuum bags, etc.) by following proper asset recovery procedures.
• Adheres to all safety-related procedures to reduce the risk of accidents.
• Ensures consistency in communicating repair information by assisting in training store associates concerning repair policies and procedures.

The ideal candidate will possess

• Associate's degree or equivalent from two-year college or technical school, two to four years related experience or training, or equivalent combination of education and experience
• Advanced knowledge of jeweler's tools, machinery and equipment required along with advanced jewelry repair knowledge
• Ability to be a good decision maker with strong problem-solving skills required
• Must be detail oriented
• Strong communication skills
• Must be able to work flexible hours including evenings, weekends and holidays