Bench Jeweler

Helzberg Diamonds Shops, Inc.; Arlington (TX); On-site; USD 52,000 - 72,000; Full time

Job summary

Helzberg Diamonds Shops, Inc. is seeking a jewelers repair associate to provide high-quality jewelry repair services in designated stores, supporting sales and the five-star shopping experience. You will handle repairs, maintain tools and materials, manage inventory, follow safety procedures, and train staff on repair policies.

Flexibility to work evenings, weekends, and holidays is required. Ideal candidates have 2–4 years related experience and advanced knowledge of jeweler's tools and repair

Qualifications

• Associate's degree or equivalent from two-year college or technical school.
• Advanced knowledge of jeweler's tools, machinery and equipment.
• Strong problem-solving skills.
• Detail oriented.
• Excellent communication skills.
• Ability to work flexible hours including evenings, weekends and holidays.

Responsibilities

• Contributing to the effective movement of client repairs while maintaining quality and turn-around time.
• Ensures that gold stock, findings, and loose stones are properly maintained and accounted for by accurately completing paperwork and properly storing materials.
• Properly spends supply expense dollars by maintaining adequate inventory levels without excess.
• Contributes to maximizing the financial return of precious metal recoveries by following proper asset recovery procedures.
• Adheres to all safety-related procedures to reduce the risk of accidents.
• Ensures consistency in communicating repair information by assisting in training store associates concerning repair policies and procedures.

Skills

Attention to detail

Problem solving

Communication skills

Decision making

Jeweler's precision

Education

Associate's degree or equivalent from two-year college or technical school

Tools

Jeweler's tools & equipment

Job description

Jewelers at Helzberg Diamonds are responsible for providing high-quality jewelry repair services to clients of designated stores in a timely fashion to support store sales and the five-star shopping experience.

Key responsibilities include:

• Contributing to the effective movement of client repairs while maintaining a level of quality and turn-around time acceptable to the client.
• Ensures that gold stock, findings, and loose stones are properly maintained and accounted for by accurately completing paperwork and properly storing materials.
• Properly spends supply expense dollars by maintaining adequate inventory levels without excess.
• Contributes to maximizing the financial return of precious metal recoveries (hard scrap, filings, sweeps, vacuum bags, etc.) by following proper asset recovery procedures.
• Adheres to all safety-related procedures to reduce the risk of accidents.
• Ensures consistency in communicating repair information by assisting in training store associates concerning repair policies and procedures.

The ideal candidate will possess:

• Associate's degree or equivalent from two-year college or technical school, two to four years related experience or training, or equivalent combination of education and experience
• Advanced knowledge of jeweler's tools, machinery and equipment required along with advanced jewelry repair knowledge
• Ability to be a good decision maker with strong problem-solving skills required
• Must be detail oriented
• Strong communication skills
• Must be able to work flexible hours including evenings, weekends and holidays