Bench Jeweler

Helzberg Diamonds Shops, Inc.; King of Prussia (PA); Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

Helzberg Diamonds Shops, Inc. is seeking a skilled Jewelry Repair Technician to provide high-quality repair services at designated stores in a timely fashion, supporting store sales and the five-star shopping experience.

The role emphasizes accurate handling of gold stock, findings, and stones, adherence to safety procedures, and cooperation in training staff on repair policies to ensure consistency across locations.

Formación

• Associate's degree or equivalent from two-year college or technical school.
• Advanced knowledge of jeweler's tools and jewelry repair.
• Ability to make decisions with strong problem-solving skills.
• Detail oriented.
• Strong communication skills.
• Able to work flexible hours including evenings, weekends and holidays.

Responsabilidades

• Contributing to the effective movement of client repairs while maintaining a level of quality and turn-around time acceptable to the client.
• Ensures that gold stock, findings, and loose stones are properly maintained and accounted for by accurately completing paperwork and properly storing materials.
• Properly spends supply expense dollars by maintaining adequate inventory levels without excess.
• Contributes to maximizing the financial return of precious metal recoveries by following proper asset recovery procedures.
• Adheres to all safety-related procedures to reduce the risk of accidents.
• Ensures consistency in communicating repair information by assisting in training store associates concerning repair policies and procedures.

Conocimientos

Strong problem-solving skills

Detail oriented

Strong communication skills

Educación

Associate's degree or equivalent

Herramientas

Jewelry tools knowledge

Descripción del empleo

Jewelers at Helzberg Diamonds are responsible for providing high-quality jewelry repair services to clients of designated stores in a timely fashion to support store sales and the five-star shopping experience.

Key responsibilities include:

• Contributing to the effective movement of client repairs while maintaining a level of quality and turn-around time acceptable to the client.
• Ensures that gold stock, findings, and loose stones are properly maintained and accounted for by accurately completing paperwork and properly storing materials.
• Properly spends supply expense dollars by maintaining adequate inventory levels without excess.
• Contributes to maximizing the financial return of precious metal recoveries (hard scrap, filings, sweeps, vacuum bags, etc.) by following proper asset recovery procedures.
• Adheres to all safety-related procedures to reduce the risk of accidents.
• Ensures consistency in communicating repair information by assisting in training store associates concerning repair policies and procedures.

The ideal candidate will possess:

• Associate's degree or equivalent from two-year college or technical school, two to four years related experience or training, or equivalent combination of education and experience
• Advanced knowledge of jeweler's tools, machinery and equipment required along with advanced jewelry repair knowledge
• Ability to be a good decision maker with strong problem-solving skills required
• Must be detail oriented
• Strong communication skills
• Must be able to work flexible hours including evenings, weekends and holidays