Pre Sales Support Technician

Digital Ally Career Center; Lenexa (KS); On-site; USD 55,000 - 75,000; Full time

Job summary

Digital Ally Career Center is seeking a Pre Sales Support Technician to work with Sales teams on new opportunities and customer deployments. You will assess technical needs, design back-end solutions, and deploy them in the field.

You will coordinate onsite installations, travel to customer locations and trade shows, and ensure a complete deployment with professional, organized execution.

Qualifications

• Experience in automotive wiring and network design.
• Strong knowledge of Windows-based servers and basic IT operations.
• Familiarity with wireless networking, setup, and troubleshooting.

Responsibilities

• Assess customer opportunities with Sales to design back-end solutions.
• Deploy the sold solution including servers and networking needs.
• Coordinate onsite installation and oversee deployment to completion, including travel.

Skills

Vehicle wiring understanding

Windows server operations

Wireless networking

Firewall/router/networking security

Job description

Summary: Pre Sales Support Technicians are to be knowledgeable in all aspects of all Digital Ally products and services. They will directly work with outside and inside Sales Reps on new opportunities and customer deployments. They will assess the technical needs of an opportunity, design a back end solution, and deploy the solution in the field.

Skills:

• Understanding of automotive vehicle wiring
• Experience with Microsoft Windows based server operations
• Experience with wireless networking, design, setup, & troubleshooting
• Knowledgeable with firewalls, routers, switches, workgroups, domains, and activate directory.

Responsibility:

Directly working with Sales, Pre Sales Technician are responsible all technical details of an opportunity. They will assess the opportunities needs, working directly with the customer, IT, and 3rd party vendors, to design a manageable, efficient, cost effective back end solution. The technician will deploy the sold solution, setting up servers, networking needs, and Digital Ally products. They will coordinate the onsite installation between all parties involved, overseeing the deployment process to completion.

Members of the Pre Sales Team are to be self-motivated, professional, and well organized. Travel to the customer’s location, company tradeshows, and offsite meetings and presentations will be required. Employee must maintain a presentable appearance at all times.