Pre-Sales Support Specialist

-; Memphis (TN); On-site; USD 79,000 - 149,000; Full time

Job summary

Join a forward-thinking company as a Pre-Sales Support Specialist, where you will be instrumental in providing pre-sales support and promoting innovative energy solutions. In this role, you will collaborate with diverse teams to ensure accurate product selection and enhance customer satisfaction. With a strong focus on sustainability and energy transition, this position offers a unique opportunity to work with cutting-edge technology in the electrical distribution sector. If you are passionate about engineering and eager to make an impact, this role is perfect for you.

Qualifications

• 5+ years of experience with ABB and GE products.
• Strong communication skills for interaction with US customers.

Responsibilities

• Provide timely pre-sales support to sales teams and distributors.
• Collaborate with R&D and Product Management for commercial solutions.

Skills

Communication Skills

Electrical Distribution

Product Knowledge (ABB, GE)

Sales Support

Education

Bachelor’s Degree in Engineering

Tools

Salesforce

Job description

Pre-Sales Support Specialist

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

Position Reporting To

Pre-Sales Support Manager

Your Role and Responsibilities

1. Provide timely pre-sales support to ABB Sales, Distributors, Specification Engineers, Contractors, and End Users.
2. Promote ABB sales opportunities by providing competitor product cross-reference support.
3. Assist customers and sales teams with accurate product selection for specific applications.
4. Collaborate with R&D, Supply Chain, and Product Management to develop commercial solutions.
5. Work cross-functionally with global teams; document customer cases and actions using Salesforce; respond to customer calls as needed.

Team Dynamics

Join a dynamic, talented, high-performing team where you can thrive.

Qualifications

• Bachelor’s Degree in Electrical, Mechanical, or related Engineering field or equivalent experience.
• At least 5 years of experience with ABB and GE products.
• Deep knowledge of ABB, GE, and competitor products including load centers, transformers, metering, breakers, panel boards, motor control, pushbuttons, safety switches, and MODBUS programming.
• Strong communication skills in English, both oral and written, for interaction with US customers.
• Experience in electrical distribution.
• Engineering background.
• Ability to engage effectively at all organizational levels.
• Legal authorization to work in the US.

About Us

ABB Smart Power offers energy distribution solutions for data centers, industrial plants, infrastructure, and commercial buildings. Our technical teams collaborate with industry partners to deliver innovative solutions supporting growth, energy transition, and sustainability. Our portfolio includes circuit breakers, low-voltage systems, motor starters, safety devices, UPS solutions, and energy management platforms. We value diversity and encourage applications from all backgrounds. Visit www.abb.com to learn more and apply today.

Equal Opportunity Employment

ABB is an EEO and Affirmative Action employer. All qualified applicants will receive consideration without regard to race, creed, color, religion, sex, national origin, or other protected statuses. For rights information, visit the EEOC and DOL websites. Reasonable accommodations are available upon request. Salary range: $79,800 - $148,200 annually. For more details, visit myBenefitsABB.com.