Pre-Sales Product Engineer: Drive Customer Solutions

Socket.dev; Fremont (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Socket.dev seeks a Pre-Sales Product Engineer to bridge Product, Sales, and Engineering, guiding customers through evaluations and demonstrations. You will lead technical discussions, deliver proofs of concept, and translate complex technologies into compelling business value.

The role requires deep product knowledge, strong presentation skills, and collaboration with Sales, Marketing, and Support to win opportunities.

Qualifications

• Bachelor's degree in Engineering, CS, IT, Business, or related field.
• 10+ years in pre-sales engineering, product engineering, product management, solutions engineering, technical sales, or related role.
• Strong technical aptitude with the ability to understand complex hardware and software products.
• Demonstrated ability to communicate technical concepts to technical and non-technical audiences.
• Strong presentation and product demonstration skills.
• Experience working directly with Sales organizations and customers.
• Strong analytical, troubleshooting, and problem-solving abilities.
• Ability to manage multiple customer opportunities and priorities simultaneously.
• Strong written and verbal communication skills.

Responsibilities

• Serve as the primary technical product partner to the Sales organization during the pre-sales process.
• Participate in customer, reseller, distributor, and system integrator meetings to identify technical requirements and propose solutions.
• Conduct product demonstrations, technical presentations, POC evaluations, and customer training.
• Respond to technical questions, product compatibility requirements, RFPs, and other pre-sales inquiries.
• Translate complex product specifications into clear customer benefits and business value.
• Help Sales address technical objections and competitive challenges during the sales process.
• Support strategic opportunities from initial evaluation through technical approval and customer acceptance.
• Assist with solution configuration and product selection based on customer applications and requirements.

Skills

Technical aptitude

Communication

Presentation skills

Sales experience

Analytical skills

Multi-tasking

Verbal communication

Education

Bachelor's degree in Engineering, CS, IT, Business, or related field

Tools

CRM tools

Product management tools

Job description

Socket.dev seeks a Pre-Sales Product Engineer to bridge Product, Sales, and Engineering, guiding customers through evaluations and demonstrations. You will lead technical discussions, deliver proofs of concept, and translate complex technologies into compelling business value.

The role requires deep product knowledge, strong presentation skills, and collaboration with Sales, Marketing, and Support to win opportunities.