Pre-Sales AI Consultant — Hybrid, Enterprise AI

WalkMe Ltd.; Raleigh (NC); Hybride; USD 140 000 - 190 000; Plein temps

Avantages offerts par ce poste

Hybrid Work Arrangement

Wellness benefits

Career development

Global exposure

Résumé du poste

WalkMe is seeking a Pre-Sales AI Consultant to help customers evaluate, adopt, and scale WalkMe AI across the Americas. You will guide AI-focused discovery, demonstrations, and proofs of concept, aligning customer AI strategies with WalkMe capabilities.

You will collaborate with Sales, Product, Engineering, and Support to translate technical insights into business value while supporting regional field activities and customer engagements.

Qualifications

• Strong experience with generative and contextual AI, incl. LLMs, architectures, deployment models, prompt development, and security considerations.
• 7–8 years in SaaS with enterprise customers in presales/sales engineering/consulting/solution architecture.
• AI-first approach to work, using AI tools to improve speed, quality and effectiveness with sound judgment.
• Ability to explain complex technical concepts to varied audiences, from engineers to executives.
• Experience designing and delivering compelling demonstrations and technical walkthroughs.
• Strong understanding of enterprise tech environments and business context for AI solutions.
• Ability to synthesize customer feedback and communicate insights to Product and Engineering teams.

Responsabilités

• Partner with WalkMe Account Executives and Presales across Americas to evaluate WalkMe AI for customers.
• Lead AI-focused discovery sessions and address technical/architectural questions.
• Build, customize, and deliver product demonstrations that communicate the value of WalkMe AI.
• Manage technical proofs of concept, remotely and onsite, coordinating with Engineering and Support.
• Develop strong technical relationships with customer stakeholders as an AI advisor.
• Support escalations and complex technical discussions with timely resolution.
• Participate in regional field activities like customer events and executive briefings.
• Act as a conduit between customers and internal teams to share feedback on product gaps and market needs.

Connaissances

Generative AI

Contextual AI

AI architectures

Prompt development

Enterprise security

Stakeholder communication

Discovery sessions

Outils

LLMs

AI deployment

Description du poste

WalkMe is seeking a Pre-Sales AI Consultant to help customers evaluate, adopt, and scale WalkMe AI across the Americas. You will guide AI-focused discovery, demonstrations, and proofs of concept, aligning customer AI strategies with WalkMe capabilities.

You will collaborate with Sales, Product, Engineering, and Support to translate technical insights into business value while supporting regional field activities and customer engagements.