Pre-Planning Tech Implementation Lead

Cadwell; Kennewick (WA); On-site; USD 110,000 - 130,000; Full time

Job summary

Cadwell is seeking a Pre-Planning Project Manager to bridge Cadwell’s Sales and Implementation Technical teams, ensuring technical, clinical, and logistical groundwork is completed before projects reach Project Managers.

The role serves as the first contact for technical sales inquiries related to Cadwell’s neurodiagnostic solutions and ensures thorough SOW completion prior to purchase orders, including on-site assessments for large prospective customers.

Qualifications

• Bachelor’s degree in Engineering, Business, Healthcare Administration, or related field, or PMP certification considered.
• Approximately 3+ years of experience in implementation planning or project management roles.
• Experience with SOW development and management in healthcare technology or medical device context preferred.
• Background in medical devices or healthcare technology is preferred.
• Site assessments or technical evaluations in clinical or hospital environments desirable.

Responsibilities

• Serve as the primary point of contact for technical sales inquiries, coordinating with Sales to set accurate implementation expectations.
• Own the SOW process for all opportunities, ensuring complete and signed SOWs before purchase orders.
• Conduct pre-planning site assessments for large prospective customers, evaluating hardware, network, and IT environments.
• Facilitate project handoff to Project Managers with all planning docs and contacts.
• Work with Implementation teams to establish timelines and resource needs prior to handoff.
• Develop knowledge of Cadwell’s hardware portfolio to assess compatibility and upgrade paths.
• Assist with planning and SOW requirements for new product introductions and enhancements.
• Use KPIs to evaluate performance and identify improvement opportunities.
• Escalate issues to management when needed.

Skills

Listening & communication

Cross-functional collaboration

Project management

Travel readiness

Remote work adaptability

Education

Bachelor’s degree in Engineering or related field

PMP certification (considered)

Job description

Cadwell is seeking a Pre-Planning Project Manager to bridge Cadwell’s Sales and Implementation Technical teams, ensuring technical, clinical, and logistical groundwork is completed before projects reach Project Managers.

The role serves as the first contact for technical sales inquiries related to Cadwell’s neurodiagnostic solutions and ensures thorough SOW completion prior to purchase orders, including on-site assessments for large prospective customers.