Pre-Enrollment Intake Specialist

My Florida CFO; Miami (FL); On-site; USD 35,000 - 36,000; Full time

Job summary

Agency for Persons with Disabilities is seeking an Intake Coordinator to provide intake informational support for individuals with special needs. The role maintains caseloads, explains eligibility criteria, and guides applicants through Pre-Enrollment and related processes.

The position requires travel for work, attention to detail, and collaboration with families, providers, and staff to determine APD eligibility and coordinate documentation.

Qualifications

• Valid Florida Driver License or other efficient means of transportation to travel for work purposes.
• Must be able to travel for work purposes.
• Experience working with Developmental Disabilities or Mental Illness, or the principles and practices of one of the allied health field principles or one of the rehabilitative sciences.
• Preference for fluent bilingual - Creole, Spanish speaking and writing.

Responsibilities

• Complete the initial screening form, explain the intake process as requested by the community through phone, email, mail and/or by persons who walk-in to the office.
• Process all assigned APD application packets and ensure all are mailed out after completing the screening form and document the application process within system tracker.
• Conduct quality review of documentation by obtaining copies of applicant's documents such as birth certificates, social security cards, Medicaid numbers and collateral information submitted to APD Region Office to determine eligibility for APD services and possibly transfer to Pre-Enrollment.
• Perform updates of all progress notes for each applicant's file and generate the required Notice of APD Eligibility/Ineligibility in the APD electronic records system – iConnect.
• Initiate and complete the short version support plan once eligibility approval has been determined. The Intake Coordinator will have the individual and/or their legal guardian complete and sign the support plan and the required initial Home Community Based Eligibility Worksheet after the client is eligible.
• Perform input, update and accurately maintain all referral, applicant information and forms in the iConnect and or other electronic systems utilized by the APD.
• Maintain and review all high-risk individuals' case files that are from 3-5 years of age to determine continuity of APD services by gathering more collateral information after the consumer has turned five (5) years of age.
• Perform other related duties or assignments.

Skills

Bilingual Creole/Spanish

Travel readiness

MS Office

Job description

Agency for Persons with Disabilities is seeking an Intake Coordinator to provide intake informational support for individuals with special needs. The role maintains caseloads, explains eligibility criteria, and guides applicants through Pre-Enrollment and related processes.

The position requires travel for work, attention to detail, and collaboration with families, providers, and staff to determine APD eligibility and coordinate documentation.