Impactful Pre-Enrollment Support Coordinator

State of Florida; Miami (FL); On-site; USD 35,000 - 38,000; Full time

Benefits offered by this job

Annual and Sick Leave benefits

Nine paid holidays

Health insurance

Retirement plan options

Job summary

State of Florida's Agency for Persons with Disabilities is seeking a Pre-Enrollment Support Coordinator. This on-site role reports to the APD office serving the assigned area and focuses on coordinating enrollment workflows, maintaining records in APD iConnect, and delivering comprehensive case management support to individuals with special needs.

Responsibilities include tracking CWE requests, facilitating iBudget enrollment, advocating for clients and families, and ensuring timely

Qualifications

• High school diploma or equivalent required.
• Valid Driver’s License or reliable transportation to travel for work.
• Two years’ professional experience with developmental disabilities or mental illness, or related fields.
• Case management experience required.
• Bilingual English and Spanish preferred.

Responsibilities

• Track and coordinate the Crisis Waiver Enrollment (CWE) requests and update client records in APD iConnect.
• Facilitate iBudget waiver enrollment for Pre-Enrollment clients and complete closure procedures.
• Update and maintain client central records in APD iConnect per the Case Management Manual; document progress notes.
• Coordinate resources and advocate for Pre-Enrollment clients and families; identify natural supports and community resources.
• Complete other duties and projects as assigned.

Skills

Case management best practices

Excellent customer service

Education

High school Diploma or its equivalent

Job description

State of Florida's Agency for Persons with Disabilities is seeking a Pre-Enrollment Support Coordinator. This on-site role reports to the APD office serving the assigned area and focuses on coordinating enrollment workflows, maintaining records in APD iConnect, and delivering comprehensive case management support to individuals with special needs.

Responsibilities include tracking CWE requests, facilitating iBudget enrollment, advocating for clients and families, and ensuring timely