Pre-Certification Registration Clerk, 40 hours, Days, Putnam, CT

Day Kimball Healthcare; Putnam (CT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Earned time off

Sick time

Educational/Loan reimbursement

Pay-for-Performance

Shift differentials

Career pathways

Medical insurance

Dental insurance

Vision insurance

HSA/FSA

401(k) retirement plan

Life insurance

Disability insurance

Critical illness & accident insurance

Pet insurance

Employee perks & appreciation events

Job summary

Day Kimball Health in Putnam, CT is seeking a Pre-Certification Registration Clerk for the Physical Medicine department. Responsibilities include greeting patients, collecting demographics and insurance data, and handling pre-certifications and scheduling for PT/OT/SLP services.

Moderate billing and credentialing duties accompany daily operations. Ideal candidates will have a high school diploma, clerical experience, and familiarity with medical terminology; associate degree preferred.

Qualifications

• High school diploma or equivalent required.
• Associate degree in Secretarial Sciences or equivalent preferred.
• Minimum of one year clerical experience preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Register and schedule patients for the Physical Medicine Department.
• Collect co-pays on a per-visit basis for outpatient services.
• Handle pre-certifications, recertifications, and insurance authorizations.
• Perform daily billing/charge entry and audit charges for accuracy.
• Maintain knowledge of Medicare, welfare, and other policies and perform Medicaid verifications.

Skills

Medical terminology

Clerical accuracy

Customer service

Teamwork

Confidentiality

Multi-tasking

Calm under pressure

Attention to detail

Interpersonal communication

General computer literacy

Education

High school diploma or equivalent

Associate degree in Secretarial Sciences (preferred)

Tools

Excel

Word

PowerPoint

Job description

Day Kimball Health is hiring forPre-Certification Registration Clerk to join our Physical Medicine department in Putnam, CT!

Hours: 40 per week / full time

Schedule: Monday - Thursday 7am to 3:30pm, flexing for coverage as needed

Benefits Summary:

• Earned Time Off - including personal time & holidays
• Sick Time
• Educational / Loan Reimbursement– up to $5,000 per fiscal year
• Pay-for-Performance Opportunities
• Shift Differentials – Additional pay for evening, night, or weekend shifts (where applicable)
• Career Pathways – internal growth, leadership development, and mentorship
• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA) or Flexible Spending Account (FSA)
• Pharmacy Plan
• 401(k) Retirement Plan – With eligible employer contribution
• Life Insurance – Basic and supplemental coverage options
• Short-Term & Long-Term Disability Insurance
• Critical Illness & Accident Insurance
• Pet Insurance
• Employee Perks – Recognition programs, Employee Wellness Initiatives, Food Truck Fridays, and Employee Appreciation Events, Weekly Pay

Job Summary:

As the Pre-Certification Registration Clerk, you will be a vital member of a dynamic team responsible for greeting and interviewing patients/patient representatives to gather and record demographics, insurance, and other information for providers of care. Collecting co-pays on a per visit basis for outpatient Physical Therapy, Occupational Therapy, and SLP services. Under the general direction and supervision of the Physical Medicine Director, will perform insurance pre-certification duties, registration and reception duties. Performs all scheduling as directly related to Physical Therapy, Occupational Therapy and SLP outpatient services.

• Performs registration and scheduling of patients for the Physical Medicine Department.
• Responsibly and efficiently performs clerical duties related to pre-certifications, recertifications, and insurance authorizations.
• Performs daily billing/charge entry with responsibility for auditing charges to ensure accuracy.
• Keeps current on changes in Medicare, welfare, and all other insurance policies.
• Performs monthly Medicaid EDS verifications and reports.
• Co-pay collection.
• Performs other related clerical duties.

Education and Experience Requirements:

• High school graduate, or equivalent required. Associates Degree in Secretarial Sciences or equivalent is preferred.
• Minimum of one (1) year clerical experience is preferred. Knowledge of medical terminology is preferred.

Knowledge, Skills, and Abilities:

Knowledge of medical terminology.

• Experience with computer-based scheduling and billing system as well as Microsoft Office Products: Excel, Word and PowerPoint.
• Ability to perform clerical detail and maintain accurate records.
• Ability to maintain confidentiality concerning patient information and hospital matters.
• Ability to deal with the public in a courteous, efficient, empathetic manner. Experience handling young, elderly, sick or handicapped people.
• Skillful use of arms, eyes, hands, fingers.
• Knowledge of rule of patient care and management.
• Ability to work in team situations.
• Good physical and mental health.
• Ability to work calmly and effectively under stressful conditions.
• Ability to be multi-task oriented.

Why Choose Day Kimball Health?

The Care You Need. Close to Home.

For over 130 years, Day Kimball Health has been a trusted, nonprofit healthcare provider serving Northeastern Connecticut.What began as a small infirmary has grown into the region’s leading integrated healthcare system - recognized for delivering compassionate, high-quality care close to home. Today, our team of over 1,100 dedicated employees - including more than 300 skilled physicians, surgeons, and specialists - proudly deliver a full continuum of care, from primary and specialty services to homecare and hospice, meeting the evolving needs of our patients at every stage of life. What sets us apart is our commitment not only to the communities we serve, but also to the people who power our mission. At Day Kimball Health, we cultivate a supportive, inclusive workplace culture where healthcare professionals are empowered to grow, thrive, and make a meaningful difference every day. Every voice is valued. Every contribution matters. Whether you're starting your journey in healthcare or seeking your next opportunity, a career at Day Kimball Health offers more than a job - it’s a chance to build lasting relationships, give back to your community, and create impact beyond your shift. Come grow with a team that calls this community home.

Join us in our mission to elevate community-driven healthcare and be part of an organization that values both personal and professional development.

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