Pre-Arrival Finance & Workflow Lead

Keck Medicine of USC; Los Angeles (CA); On-site; USD 69,000 - 112,000; Full time

Job summary

Keck Medicine of USC seeks a supervisor to lead financial clearance teams, ensuring accurate patient registration, insurance verification, and prior authorization. You will oversee workflow efficiency, training, and policy adherence across departments to maximize reimbursement and patient satisfaction.

Responsibilities include analyzing productivity metrics, implementing process improvements, and serving as a liaison with clinical areas to address patient needs and departmental goals.

Qualifications

• Minimum high school diploma or equivalent.
• 3 years experience in insurance verification, authorization, or revenue cycle management.
• Deep knowledge of financial clearance processes in hospital settings.
• Strong verbal and written communication and hospital IT systems familiarity.
• Knowledge of transplant finance, insurance plans, and patient demographics is essential.

Responsibilities

• Oversee accuracy of demographic and insurance data entry for patient registration.
• Investigate errors and lead workflow changes to resolve issues.
• Monitor scheduling templates and optimize provider time while ensuring patient satisfaction.
• Manage team processes to ensure timely financial clearance and minimize patient disruption.
• Ensure adherence to policies and CMS/JCAHO standards.
• Track productivity and quality metrics to drive improvements.
• Collaborate with Patient Financial Services and clinical departments on issues.
• Serve as knowledge expert and escalation point for patient issues.
• Participate in process improvement projects and budgeting input.
• Provide staff training on insurance verification and authorization submission.

Skills

Insurance verification

Authorization

Revenue cycle management

Financial clearance

Data analysis

Leadership

Hospital IT systems

Medical terminology

Education

High school diploma

Associate/Bachelor's degree in related field

Job description

Keck Medicine of USC seeks a supervisor to lead financial clearance teams, ensuring accurate patient registration, insurance verification, and prior authorization. You will oversee workflow efficiency, training, and policy adherence across departments to maximize reimbursement and patient satisfaction.

Responsibilities include analyzing productivity metrics, implementing process improvements, and serving as a liaison with clinical areas to address patient needs and departmental goals.