Pre-Analytical Supervisor

Baylor Scott & White Health; Irving (TX); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Supervisor of Pre-Analytical to lead a team of Phlebotomists at their Irving location. This role emphasizes exceptional patient care and quality specimen collection, requiring a strong background in phlebotomy and leadership. The ideal candidate will have a passion for mentoring and developing staff while ensuring compliance with laboratory standards. Join a forward-thinking organization that values teamwork, innovation, and professional growth, and make a meaningful impact in the lives of patients every day.

Benefits

Immediate eligibility for health and welfare benefits

401(k) savings plan with match

Tuition Reimbursement

PTO accrual starting Day 1

Qualifications

• Must be phlebotomy certified with at least 5 years of phlebotomy experience.
• Experience in leadership and team management is required.

Responsibilities

• Directs the collection and processing of quality specimens safely.
• Guides and mentors Phlebotomists and clinical staff.
• Coordinates and schedules staff to meet patient needs.

Skills

Phlebotomy Certification

Leadership Skills

Customer Service

Statistical Analysis

Team Collaboration

Communication Skills

Education

H.S. Diploma/GED Equivalent

Tools

Microsoft Office

Electronic Medical Documentation

Job description

JOB SUMMARY

Location: BSWH Medical Center Irving TX

Department: Laboratory

Shift: Day 9:00am - 5:30pm

Preferred Experience: Must be phlebotomy certified with at least 5 years of phlebotomy experience and leadership experience.

The Supervisor of Pre-Analytical directs the collection and processing of quality specimens in a safe manner. Aids in the delivery of exceptional patient care. Guides and facilitates the Phlebotomist and other clinical staff to collect and process quality specimens safely. Coaches for positive behavior and performance. Responsible for scheduling and coordinating staff to meet patient needs.

ESSENTIAL FUNCTIONS OF THE ROLE

• Guides and mentors Phlebotomists and other staff by communicating technical and general information professionally and constructively. Has HR responsibilities for the team.
• Ensures high customer satisfaction through professional and ethical conduct.
• Evaluates staff behaviors and performance to meet department goals, focusing on continuous improvement through proficiency assessments and other tools.
• Follows all established specimen collection, labeling, transportation, and handling procedures. Performs delegated functions as defined by the facility CLIA Director.
• Builds a cohesive team through collaboration and innovation.
• Coordinates and schedules staff to meet patient and departmental needs. Responsible for delivering quality work and staff service.
• Monitors quality and safety reports.

KEY SUCCESS FACTORS

• Knowledge of laboratory regulations, protocols, and procedures.
• Statistical and critical thinking abilities.
• Ability to understand and communicate complex instructions clearly.
• Proficiency in laboratory protocols and procedures.
• Knowledge of safety and infection control standards.
• Ability to work effectively in a team environment and perform service recovery.
• Judgment in allocating and directing the work of supervised employees according to established guidelines, policies, and procedures.
• Ability to make effective hiring and termination recommendations.
• Skills in training and evaluating performance of supervised staff.
• General computer skills, including Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email.

BENEFITS

Our competitive benefits package includes:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual starting Day 1

Note: Benefits may vary based on position type and level.

QUALIFICATIONS

Location: BSWH Medical Center Irving TX

Department: Laboratory

Shift: Day 9:00am - 5:30pm

Preferred Experience: Must be phlebotomy certified with at least 5 years of phlebotomy experience and leadership experience.

• EDUCATION: H.S. Diploma/GED Equivalent
• EXPERIENCE: 2 Years of Experience
• CERTIFICATION/LICENSE/REGISTRATION: Phlebotomy Technician (PBT): Must have a Phlebotomy Tech Certification from one of these agencies: ASCP, NPA, ASPT, NCCT, NHA, AMT, NAHP, AMCA, AAH, or ACA.