Supervisor, Address Management - Open to Remote

Cable ONE; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a data analyst to enhance business processes and drive improvements. This role involves evaluating existing systems, analyzing data, and implementing changes that lead to measurable organizational success. The ideal candidate will possess strong analytical skills and a proactive approach, contributing to a collaborative work environment. With a commitment to diversity and inclusion, this organization offers an excellent benefits package, including health plans, paid time off, and opportunities for advancement. Join a team that values your contributions and supports your career growth in a dynamic workplace.

Benefits

Medical, Dental, and Vision Plans

401(k) with Company Match

Tuition Reimbursement

Paid Time Off

Associate Recognition Programs

Collaborative Work Environment

Qualifications

• 3 years in data analytics and 1-2 years of supervisory experience required.
• Comprehensive knowledge of network Homes Passed data is essential.

Responsibilities

• Conduct evaluations of business processes to identify data improvement.
• Oversee process change implementation and ensure measurable improvements.

Skills

Data Analysis

Root Cause Analysis

Process Improvement

Leadership

Education

Bachelor's Degree

Tools

Serviceability Tools

Job description

Job Description:

At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.

We are open to hiring remote if we find the right talent in any of the following states: AL, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MD, MN, MO, MS, NC, ND, NE, NM, NV, OR, OK, PA, SC, SD, TN, TX, UT.

What you will do to contribute to the company's success:

• Conducts evaluation of existing business processes to identify and execute data improvement initiatives.

• Analyzes and tests current processes and systems to determine effectiveness and efficiency.

• Collects data, performs root cause analysis of issues or problems, and proposes solutions according to the current and future needs of the business.

• Oversees process change implementation and testing, and reviews changes to ensure they result in measurable organizational improvements.

• Assists in the development and delivery of training programs or presentations communicating process revisions to the organization.

Qualifications:

• Performs work under minimal supervision.

• Handles complex issues and problems, referring only the most complex issues to higher-level staff.

• Possesses comprehensive knowledge of subject matter specific to network Homes Passed data, billing, and Serviceability tools.

• Provides leadership, coaching, and/or mentoring to a subordinate group.

• Acts as a lead or first-level supervisor.

• Typically requires a bachelor's degree, 3 years in data analytics, and 1-2 years of Supervisor experience.

Core Competencies

• Committed:Values each and every customer, while working hard to keep their business and support our communities.

• Helpful:Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.

• Proactive:Understand what our customers need and actively works to make their relationship with use seamless, easy, and rewarding.

• Personal:Knows our customers well, and tailors our communications and interactions to address their needs and expectations.

Benefits

Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:

• Medical, dental, and vision plans – start when you start!

• Life insurance (self, spouse, children)

• Paid time off (vacation, holiday, and personal/sick days)

• 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation

• Group Legal plan with Identity Theft Protection

Additional Perks

• Tuition reimbursement (up to $5,250 on 1st year)

• Free services if you live within a servicing area

• Annual community support to various organizations across the U.S.

• Associate recognition & awards programs

• Advancement opportunities

• Collaborative work environment

We’re an Award-Winning Organization!

• Forbes’ “America’s Best Midsized Employers” 2021-2023

Our Commitment

Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.

Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

Pre-hire Processes

Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.

Individuals hired into DOT regulated positions must be able to meet and maintain the requirements under the Company’s DOT program, including successfully complete and pass a road test examination, driver’s record safety review, drug testing, DOT physical, and past employer safety performance history. In accordance with DOT policy, the Company retrieves driving records and randomly tests for illegal substances.

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