Pre-Access Representative I

Rutland Regional Medical Center; Rutland (VT); On-site; USD 22,000 - 28,000; Full time

Job summary

Rutland Regional Medical Center in Vermont is seeking a Pre-Access Representative to support referral and prior authorization processes, as well as scheduling elective and urgent appointments and pre-registering patients for outpatient and inpatient services.

The role includes collecting patient demographics and insurance information, informing patients about visit prep and check-in times, and helping optimize insurance benefits while ensuring smooth clinic operations.

Qualifications

• High school diploma or equivalent.
• 1 year prior registration/scheduling/prior authorization experience.
• Demonstrated strong knowledge of Medical Terminology.
• Excellent verbal and written communication skills.
• Strong attention to detail.
• Ability to work with minimal supervision.
• Moderate knowledge in Excel, Word and Outlook.
• Demonstrated moderate knowledge of Basic Computer Skills.

Responsibilities

• Support one or more Pre-Access functions: referral/prior authorization, scheduling, and pre-registration.
• Notify patients of visit information such as prep, check-in times, etc.
• Focus on patient needs, efficient use of hospital resources, and optimization of insurance benefits for the patient and organization.

Skills

Medical terminology

Verbal and written communication

Attention to detail

Independent work

Excel

Word

Outlook

Basic computer skills

Education

High school diploma or equivalent

Tools

Excel

Word

Outlook

Job description

• Facility Rutland Regional Medical Center
• Department Access Management Service
• Job Category Clerical and Administrative Support

The Pre-Access Representative is responsible for supporting one or more traditional Pre-Access functions in accordance with RRHS policies and procedures. Functional areas include: the referral/prior authorization process, scheduling patients for elective and urgent appointments and pre-registering patients by collecting patient demographic and insurances information for both outpatient and inpatient services. The Pre-Access Representative will notify patients of pertinent visit information such as patient preps, check-in times, etc. Focus will be on patient needs, efficient use of hospital resources, and the optimization of insurance benefits for the patient and the organization.

• High School diploma or equivalent.
• 1 year prior registration/scheduling/prior authorization experience.

Required Skills, Knowledge, and Abilities

• Demonstrated strong knowledge of Medical Terminology.
• Excellent verbal and written communication skills.
• Strong attention to detail.
• Ability to work with minimal supervision.
• Moderate knowledge in Excel, Word and Outlook.
• Demonstrated moderate knowledge of Basic Computer Skills.

Department Psychiatric Services (Inpatient Unit)