PRC Program Support Specialist

MCSG Technologies; Oklahoma City (OK); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, vision, life

401(k) match

Paid time off

Job summary

MCSG Technologies is seeking a program support specialist to provide technical and administrative support for the PRC program in the Shawnee Service Unit area, including Cleveland, Oklahoma, and Logan Counties. You will coordinate patient correspondence, assist with referrals, and help manage PRC reporting and EOBRs.

Ideal candidates will have strong communication and customer service skills, familiarity with electronic PRC systems, and a commitment to confidentiality and data integrity in a

Qualifications

• Excellent communication and customer service skills.
• Ability to navigate PRC electronic systems and reporting tools.
• Must maintain strict confidentiality and comply with records management requirements.

Responsibilities

• Provide technical support to the PRC program for unassigned patients.
• Coordinate correspondence for PRC patients and schedule referrals.
• Collect and verify dates of service and payment obligations for care.
• Assist with PRC orientation for providers and recipients.
• Generate and manage PRC-related reports and daily EOBR processing.

Skills

Communication skills

Customer service

Data reporting

Confidentiality

Tools

PRC systems

EOBRs processing

Job description

MCSG Technologies is seeking a program support specialist to provide technical and administrative support for the PRC program in the Shawnee Service Unit area, including Cleveland, Oklahoma, and Logan Counties. You will coordinate patient correspondence, assist with referrals, and help manage PRC reporting and EOBRs.

Ideal candidates will have strong communication and customer service skills, familiarity with electronic PRC systems, and a commitment to confidentiality and data integrity in a