Prairie Gold Representative

Prairie Meadows; Altoona (IA); On-site; USD 19,000 - 26,000; Full time

Job summary

Prairie Meadows is seeking a Prairie Gold Representative to be the first face guests see and the go-to for casino questions. You will support marketing efforts, promote rewards, and assist with events and gift shop operations.

Applicants should have strong guest service and communication skills, basic cash handling, and the ability to stand for long periods in a smoky environment. Weekend and holiday hours may apply.

Qualifications

• Strong guest service and communication skills required.
• Basic cash register knowledge; able to ring up sales.
• Willing and able to stand for long periods in a secondary smoke environment and lift up to 25 lbs.
• Weekend, holiday and varied hours may apply.

Responsibilities

• Greet guests and provide property details and rewards program information.
• Maintain up-to-date knowledge of property operations, promotions and events.
• Promote Prairie Gold Rewards program and assist with account setup and questions.
• Assist with promotions and special events on property.
• Support the gift shop by creating displays, operating the cash register and helping guests.

Skills

Guest service

Communication

Cash handling

Excel

Typing

Learn software

Stamina

Lift 25 lbs

Tools

Microsoft Excel

Job description

$16.50/hour Get paid when you need it – daily, weekly or biweekly!

Do you make a great first impression and like being the go-to employee? As a Prairie Gold Representative, you will be one of the first faces our guests see and the go-to for all casino questions. Prairie Gold Representatives are an integral part of the marketing team at Prairie Meadows.

Here’s what you’d be responsible for:

• Ensuring guests are greeted and given property details and rewards program information.
• Maintaining up-to-date knowledge of company property, operations, community activities, promotions & special events.
• Promoting the Prairie Gold Rewards program and its benefits to guests and providing assistance with account setup and questions.
• Assisting with the execution of promotions and special events on property.
• Assisting the gift shop by creating and maintaining displays, operating cash register, and helping guests.

Requirements:

Strong guest service and communication skills required. Basic knowledge of cash registers a plus. Must be able to ring up sales, balance registers, handle cash accurately, and dispense change. Must be highly motivated and comfortable working with the public. Basic typing skills and knowledge of Microsoft Excel preferred. Must be willing and able to learn computer software programs. Must be able to stand for long periods of time in a secondary smoke environment. Must be able to lift 25 lbs. Weekend, holiday, and varied hours may apply.