Practice Team Lead, Multi-Specialty at Ashburn Filigree

Inova Health System; Ashburn (VA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

Retirement match

Education assistance

Student loan assistance

Mental health support

Paid time off

Parental leave

Flexible schedules

Job summary

Inova Health System's Ashburn Multi-Specialty clinic seeks a Practice Team Lead to supervise daily operations and support the Director of Outpatient Practices. This full-time role focuses on efficient clinic management across primary care, cardiology, pulmonology, and endocrinology in Ashburn, VA.

You will lead front-office teams, ensure staffing, training, and adherence to Medicare and payor regulations, while improving patient access and revenue cycle performance.

Qualifications

• Associate degree or equivalent health administration experience.
• Three years of experience in a physician practice setting.
• Strong leadership and staff development abilities.

Responsibilities

• Leads practice staff to promote efficiency and morale.
• Coordinates front-office and revenue cycle processes.
• Ensures compliant operations and regulatory training.

Skills

Staff leadership

Communication

Workflow optimization

Team mentoring

Recruitment & training

Time management

Education

Associate Degree in Health Care Administration

Job description

Practice Team Lead, Multi-Specialty at Ashburn Filigree

Ashburn, VA, United States

Job Description

Inova Health is looking for a dedicated Practice Team Lead, to join the Multi-specialty clinic team at Ashburn-Filigree. This role is Full-time working office hours Monday to Friday. This location offers a variety of specialties including: Primary Care, Cardiology, Pulmonology, and Endocrinology

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.

Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.

Tuition and Student Loan Assistance: offeringup to $5,250 per year in education assistance and up to $10,000 for student loans.

Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.

Work/Life Balance: offeringpaid time off, paid parental leave, flexible work schedules.

The Physician Practice Team Lead assists leadership to promote effective and efficient clinic operations. Collaborates with the Director of Outpatient Practices and/or Physician Practice Managers to establish common standards. Assists with the coordination of coverage and workflow to ensure smooth operations within the practice while serving as a leader for front office administrative processes and procedures. Collaborates and supports the processing of regulatory compliance to include credentialing of professional/licensed staff, compliance with Medicare regulations, and all payor regulations. Participates in the Revenue Cycle management processes of the practice. Practice Team Lead Job Responsibilities:

• Leads practice staff in a professional and competent manner. Motivates and mentors staff to promote efficiency, enhance morale, retain competent staff, and provide a positive working environment within the practice. Screens and conducts initial staff interviews per management guidelines.
• Provides effective communication linkages through telecommunications and/or internet-based technologies to ensure patient access, service, and operational coordination.
• Completes assignments and projects within deadlines and with minimal supervision. Displays attention to detail, uses reasoning skills, and demonstrates an organized approach to produce quality work.
• Partners with related departments such as Physician Billing, Patient Financial Services, and Medical Records to identify opportunities for financial improvement.
• Provides new team members with process orientation and software training.
• Tracks and monitors team member time/attendance and approves time sheets.
• Monitors patient volumes, patient access, and level of patient services to ensure patient satisfaction. Collaborates and supports the processing of regulatory compliance to include credentialing of professional/licensed staff, compliance with Medicare regulations, and all payor regulations.
• Ensures compliance with government and contract regulations. Completes all necessary compliance training annually to include training over system-wide compliance policies and procedures. Ensures regulatory compliance with federal and/or state authorities as well as any external governing authority.
• Enforces safeguards against fraud and abuse. Obtains and maintains records of credentials for professional/licensed staff.
• Oversees and monitors the performance of front-end Revenue Cycle functions (i.e. insurance verification, registration, co-pay collection, and charge entry) to ensure compliance with sound accounting practices. Participates in strategic planning, cost reduction, and revenue enhancement activities.
• Organizes clinic operations to maximize efficiency and effectiveness of operations. Minimizes/manages patient wait times while monitoring physician productivity levels.
• Demonstrates appropriate troubleshooting/problem resolution skills related to practice processes and workflow. Ensures that offices are appropriately staffed by working in conjunction with the Director of Outpatient Practice and/or Physician Practice Manager or other designated leader in the areas of recruitment, hiring, orientation, discipline, and evaluation of all office staff.
• Oversees and assists team members in assigned functional area, which may include but not limited to, ensuring team is meeting key deliverables and quality standards, addressing and resolving challenges, managing and tracking performance, and assisting in time management and scheduling; escalates issues to senior leaders as needed.
• May perform additional duties as assigned.
• Education: Associate Degree in Health Care Administration or an additional two years of relevant experience in lieu of a degree
• Experience: Three years of experience in a physician practice setting

Preferred Requirements:

About Us

We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better — to shape a more compassionate future for healthcare.

Inova Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.