Practice Support Specialist-Ob/Gyn Admin

The MetroHealth System (Cleveland, OH); Cleveland (OH); On-site; USD 22,000 - 30,000; Full time

Job summary

The MetroHealth System is seeking an administrative support professional to enhance the operational flow of the assigned practice/medical service at the main campus and partner sites. You will perform a variety of duties to support the department and faculty while upholding MetroHealth’s mission and customer service standards.

Required are a high school diploma or GED, proficiency in Word/Excel/Acrobat/PowerPoint, strong writing and interpersonal skills, and excellence in customer service.

Qualifications

• High school diploma or equivalent.
• Administrative support experience or relevant duties.
• Proficient Word, Excel, Acrobat, PowerPoint; excellent writing and interpersonal skills.
• Excellent customer service skills.
• Demonstrated organizational, communication, and problem-solving abilities.
• Ability to work independently within a team.
• Ability to effectively communicate with a diverse group.

Responsibilities

• Enhances the operational flow of the assigned practice/medical service at the main campus and affiliated community partners.
• Performs a variety of duties to support the department and assigned faculty members.
• Upholds the mission, vision, values, and customer service standards of The MetroHealth System.

Skills

Administrative support

Word

Excel

PowerPoint

Writing

Interpersonal skills

Customer service

Teamwork

Diversity communication

Education

High school diploma or GED

Tools

Acrobat

Job description

Location

METROHEALTH MEDICAL CENTER

Biweekly Hours

80.00

Shift

8a-5p

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County’s safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.

Summary

Enhances the operational flow of the assigned practice/medical service at the main campus satellites, and affiliated community partners. Performs a variety of duties to support the department and assigned faculty members. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.

Qualifications

Required:

• High school graduate or passage of a high school equivalency exam.
• Administrative support experience or experience performing duties relevant to the position.
• Proficient PC skills with Word, Excel, Acrobat, PowerPoint. Excellent writing and interpersonal skills.
• Excellent customer service skills.
• Demonstrated organizational skills, communication skills and problem solving.
• Ability to work independently within a team environment.
• Ability to effectively communicate with a diverse group of individuals.

Preferred

• Related experience in a medical practice.
• Experience working in an educational/medical research setting.
• Medical terminology. Medical program coordination experience.
• Bilingual Spanish based on departmental need.

Physical Demands

• May need to move around intermittently during the day, including sitting, standing, stooping, bending, and ambulating.
• May need to remain still for extended periods, including sitting and standing.
• Ability to communicate in face-to-face, phone, email, and other communications.
• Ability to read job related documents.
• Ability to use computer.