Practice Support Analyst

Tru Staffing Inc; United States; On-site; USD 107,000 - 142,000; Full time

Job summary

Tru Staffing Inc is looking for a Practice Support Analyst to enhance its nationally recognized litigation support team. The role involves managing document review workflows and supporting attorneys throughout the eDiscovery lifecycle using technologies like Relativity, Page Vault, and X1 Social Discovery.

Ideal candidates will have a background in litigation support technologies, strong organizational skills, and proficiency in Microsoft Office. The position offers a competitive salary ranging from $107,000 to $142,000 based on experience.

Qualifications

• Demonstrated knowledge with litigation support technologies.
• Working knowledge of document databases and hosted review platforms.
• Strong attention to detail and quality control.

Responsibilities

• Support attorneys and case teams throughout the eDiscovery lifecycle.
• Manage document review workflows and productions.
• Track and manage projects and enter time for work completed.

Skills

Knowledge of litigation support technologies, with emphasis on Relativity

Organizational skills related to document searching and review workflows

Proficiency with Microsoft Office Suite

Strong written and verbal communication skills

Ability to manage multiple tasks and shifting priorities

Education

Bachelor’s or Associate’s degree

Tools

Relativity

Page Vault

X1 Social Discovery

WebPreserver

Job description

Practice Support Analyst

Our client, a leading AmLaw 100 firm, is seeking a Practice Support Analyst to join its nationally recognized litigation support team. In this position, you’ll support attorneys and case teams throughout the eDiscovery lifecycle, utilizing Relativity and related technologies to manage document review workflows, productions, analytics, and quality control, while also conducting social media and web content collections using tools such as Page Vault, X1 Social Discovery, and WebPreserver.

On a typical day you will:

Platform (Relativity) Support

• Creating and configuring firm‑standardized workspaces for case teams
• Assisting with document ingestion and preparation for review
• Manipulating and managing load files and associated metadata
• Creating custom views, layouts, and fields to support document review workflows
• Assisting with document searching, filtering, and data organization
• Preparing document productions and exporting final deliverables
• Performing quality control procedures for work performed within the platform
• Assisting with troubleshooting platform or workflow issues encountered by case teams
• Assist with advanced Relativity features and workflows, including:
  • Email threading and analytics tools
  • Near‑duplicate identification and conceptual analytics
  • Development and refinement of search criteria and reporting
  • Preparation and support of document review workflows
  • Security access settings and user permissions
  • Use of dashboards, Excel, and other analytical tools to evaluate document sets

Social Media | Website/Webpage Collections and Captures Support

• Utilize modern technology solutions such as Page Vault, X1 Social Discovery, PageFreezer/WebPreserver, or other solutions to capture social media (e.g., Twitter, Facebook, Instagram, TikTok, etc.) and/or website/webpage content as identified and directed by case teams and/or DWT professional staff
• Ensure metadata and content of captured information is concise, clear, and easily reviewable for potential use as evidence and/or exhibits

Department Support

• Track and manage projects and enter time for work completed
• Actively participate the firm’s practice support central queue to ensure coverage for all firm practice support requests
• Act as end‑user interface to provide helpful insight with questions related to data processing, IPro, Relativity and/or other litigation support‑related topics
• Work with legal teams and Practice Support Project Managers to define parameters on projects and provide input and feedback related to data processing projects
• Understand, contribute, improve, and evangelize department practices and procedures
• Harness creativity and collaboration with team members to innovate and solve litigation support challenges
• Dedication to self‑education regarding eDiscovery industry news, technologies, including those specific to data processing and data types, and other practice support topics
• Work as a key member of the practice support department to improve firm‑wide procedures and practices across the firm

Join us if you have:

• Demonstrated knowledge and experience with litigation support technologies, with emphasis on Relativity
• Working knowledge of litigation support applications including document databases, hosted review platforms, transcript management tools, trial presentation tools, and document production workflows
• Strong organizational and technical skills related to document searching, review workflows, and document productions
• Proficiency with Microsoft Office Suite and strong attention to detail and quality control
• Strong written and verbal communication skills
• Ability to analyze technical issues and develop practical solutions
• Initiative and positive attitude with the ability to anticipate issues and respond thoughtfully
• Strong problem‑solving skills and attention to detail
• Ability to manage multiple tasks and shifting priorities in a deadline‑driven environment
• Ability to work independently with minimal supervision while contributing effectively as a team member
• Ability to collaborate effectively with attorneys, vendors, and colleagues
• Familiarity with social media or web capture tools (e.g., Page Vault, X1 Social Discovery, WebPreserver) considered a plus
• Relativity certifications considered a plus
• Bachelor’s or Associate’s degree and some related work experience, or equivalent combination of education and experience

Expected salary for this non‑exempt role is $107,000 - $142,000, commensurate with experience, training, skills, qualifications, and other market factors.

Job ID: 7534