Practice Specialist I

RWJBarnabas Health; West Orange (NJ); Presencial; USD 69.000 - 97.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off (PTO)

Medical and Prescription Drug Coverage

Dental and Vision Insurance

Retirement Plans

Short & Long Term Disability

Life & Accidental Death Insurance

Tuition Reimbursement

Health Care/Dependent Care Flexible SP

Wellness Programs

Voluntary Benefits (e.g., PetInsurance

Discounts Through Partners

Descripción de la vacante

RWJBarnabas Health is seeking a Practice Specialist I to support ambulatory practices across our organization. You will assist with onboarding, acquisitions, and Epic-related activities, coordinating with practice leaders and Epic teams to optimize workflows.

Ideal candidates have healthcare experience, strong project coordination skills, and the ability to manage multiple priorities. This is a day-shift, salaried role based in West Orange, NJ, with opportunities to impact practice operations

Formación

• Associate's degree with 2+ years of relevant work experience.
• Bachelor's degree or equivalent relevant work experience preferred.
• Knowledge of healthcare operations and workflows.
• Ability to support onboarding, operational projects, and process improvements.
• Strong project coordination, organization, and prioritization skills.
• Ability to manage multiple priorities and deadlines independently.
• Excellent problem-solving and data analysis abilities.
• Strong verbal and written communication and customer service skills.
• Experience with Epic and healthcare IT workflows is a plus.

Responsabilidades

• Support ambulatory practice acquisitions, onboarding, location changes, mergers, and expansions.
• Conduct initial practice assessments and gather operational and system data.
• Coordinate acquisition and onboarding activities, including data conversion assessments and Epic Build Requests.
• Serve as a liaison between Epic build teams, practice resources, project teams, and operational stakeholders.
• Support pre-go-live, go-live, and post-go-live activities for ambulatory practices.
• Evaluate current-state workflows and help practices transition to standardized future-state processes.
• Provide hands-on support and workflow reinforcement for practice staff and providers.
• Support Epic workflows, applications, and newly implemented functionality.
• Identify and recommend process improvements that increase efficiency and standardization.

Conocimientos

Project coordination

Data analysis

Verbal and written communication

Healthcare operations understanding

Stakeholder management

Educación

Associate's degree

Bachelor's degree or equivalent relevant work experience

Herramientas

Epic

Microsoft Office Suite

Descripción del empleo

Req #: 0000261659

Category: Information Technology and Systems / Clinical Informatics

Status: Full-Time

Shift: Day

Facility: RWJBarnabas Health Corporate Services

Department: IT&S Medical Group Support

Pay Range: $68,724.10 - $97,073.00 per year

Location: 95 Old Short Hills Road, West Orange, NJ 07052

Job Title: Practice Specialist I

Location: SBC Corporation

Department Name: IT&S Medical Group Support

Req #: 0000261659

Status: Salaried

Shift: Day

Pay Range: $68,724.10 - $97,073.00 per year

Pay Transparency

The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

The Practice Specialist supports the successful onboarding, transition, and optimization of ambulatory practices across RWJBarnabas Health. This includes practice acquisitions, location changes, mergers, expansions, Epic onboarding, data conversion assessments, and ambulatory workflow optimization.

Working closely with practice leadership, operational stakeholders, and Epic teams, the Practice Specialist coordinates pre and post go-live activities, supports Epic Build Requests, reinforces standardized workflows, and identifies opportunities to improve practice operations and the overall user experience.

As a Practice Specialist, a Typical Day May Include

• Supporting ambulatory practice acquisitions, onboarding, location changes, mergers, and expansions
• Conducting initial practice assessments and gathering operational and system data
• Coordinating acquisition and onboarding activities, including data conversion assessments and Epic Build Requests
• Serving as a liaison between Epic build teams, practice resources, project teams, and operational stakeholders
• Supporting pre-go-live, go-live, and post-go-live activities for ambulatory practices
• Evaluating current-state workflows and helping practices transition to standardized future-state processes
• Providing hands-on support and workflow reinforcement for practice staff and providers
• Supporting Epic workflows, applications, and newly implemented functionality
• Identifying and recommending process improvements that increase efficiency, standardization, and practice performance
• Participating in practice leadership meetings, project workgroups, acquisition planning meetings, and EpicTogether meetings
• Tracking project activities, issues, risks, and resolutions through completion
• Connecting practice resources with appropriate Epic education and training opportunities

This Role Might Be For You If

• You have healthcare experience and understand how an ambulatory or physician practice operates
• You enjoy working on practice acquisitions, onboarding, implementations, or operational projects
• You have experience supporting an EHR or Epic in a healthcare environment
• You enjoy evaluating workflows and identifying opportunities for process improvement
• You can work directly with providers, practice staff, operational leaders, and technical teams
• You are comfortable managing multiple projects, priorities, and deadlines
• You enjoy helping teams adopt standardized workflows and get more from their technology

To Be Considered for the Practice Specialist position, you must have:

• Associate's degree with 2+ years of relevant work experience
• 1 to 2 years of relevant experience working in a healthcare setting
• Knowledge of healthcare operations and workflows
• Ability to support practice onboarding, operational projects, workflow assessments, and process improvement initiatives
• Strong project coordination, organization, and prioritization skills
• Ability to independently manage routine assignments and multiple competing priorities
• Strong critical thinking, problem-solving, and data analysis skills
• Excellent verbal and written communication skills
• Strong customer service and relationship-building skills
• Proficiency with Microsoft Office Suite, including Outlook, PowerPoint, Word, and Excel

Preferred Qualifications

• Bachelor's degree or equivalent relevant work experience
• 1 to 2 years of experience with EHR system implementations and practice acquisitions
• Experience working in an ambulatory, medical group, or physician office setting
• Epic application and workflow experience
• Experience supporting Epic implementations, go-lives, or practice onboarding
• Experience with healthcare workflow optimization and standardization
• Experience coordinating projects across operational and technical teams
• Experience evaluating data and workflows to identify process improvement opportunities

Why You'll Love Working With Us

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey, whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

RWJBarnabas Health is an Equal Opportunity Employer