Practice Services Specialist

Jones Day; Cleveland (OH); On-site; USD 58,000 - 65,000; Full time

Job summary

Jones Day, a global law firm, seeks a Practice Assistant to support our Practice Services team. You will work with Practice Coordinators and Managers on developing materials, collecting practice information, and publishing experience data to improve service delivery.

The role requires strong organization, communication, and ability to adapt to changing priorities in a dynamic, team-based environment in Cleveland.

Qualifications

• Two years of experience in a business environment, law firm or professional services preferred.
• Strong service orientation and ability to work with a wide range of people in a team setting.
• Strong organizational, time management, analytical, communication, and problem‑solving skills.
• Ability to work under pressure and adapt to changing priorities.
• Able to establish effective working relationships within the Practice department and with others.

Responsibilities

• Support the development of practice materials and gathering of practice experience and information.
• Assist in research, analysis, client intelligence, and budgeting activities for practices.
• Coordinate meetings and utilize technology to support practice operations.

Skills

Customer service

Communication

Time management

Teamwork

Problem-solving

Tools

Office applications (Word, Excel, PowerPoint, email)

Job description

Jones Day, a global law firm, seeks a Practice Assistant to support our Practice Services team. You will work with Practice Coordinators and Managers on developing materials, collecting practice information, and publishing experience data to improve service delivery.

The role requires strong organization, communication, and ability to adapt to changing priorities in a dynamic, team-based environment in Cleveland.