Practice Assistant - Practice Services

Jones Day; Cleveland (OH); On-site; USD 58,000 - 65,000; Full time

Job summary

Jones Day, a global law firm, seeks a Practice Assistant to support our Practice Services team. You will work with Practice Coordinators and Managers on developing materials, collecting practice information, and publishing experience data to improve service delivery.

The role requires strong organization, communication, and ability to adapt to changing priorities in a dynamic, team-based environment in Cleveland.

Qualifications

• Two years of experience in a business environment, law firm or professional services preferred.
• Strong service orientation and ability to work with a wide range of people in a team setting.
• Strong organizational, time management, analytical, communication, and problem‑solving skills.
• Ability to work under pressure and adapt to changing priorities.
• Able to establish effective working relationships within the Practice department and with others.

Responsibilities

• Support the development of practice materials and gathering of practice experience and information.
• Assist in research, analysis, client intelligence, and budgeting activities for practices.
• Coordinate meetings and utilize technology to support practice operations.

Skills

Customer service

Communication

Time management

Teamwork

Problem-solving

Tools

Office applications (Word, Excel, PowerPoint, email)

Job description

Jones Day is a global law firm with 40 offices in major centers of business and finance throughout the world. Covering 19 counties on five continents, our unique governance system fosters an unparalleled level of integration and contributes to our ranking as one of the best in the world in client service.

Jones Day seeks to employ the most qualified people, capable of delivering superior client service through professional excellence and teamwork, for every position in the Firm. We offer competitive compensation and benefits in a stimulating work environment.

Are you interested in the opportunity to work for a global leading law firm that will give you the experience and exposure you need to build your knowledge and skills as well as advance your career? If you are, then Jones Day may be the firm for you.

Summary of Essential Duties and Responsibilities:

Our Practice Services team sits at the intersection of practicing lawyers and the legal operations of the Firm. We work in a collaborative and dynamic team-based environment that is focused on providing internal and external service excellence. The Practice Assistant will work with Practice Coordinators and Managers in supporting the Firm’s practices in areas such as the development of practice materials, collection, drafting, and publishing of practice experience and information, research and analysis, client intelligence, budgets, coordinating meetings and use of technology to support our practices.

Required Qualifications:

• Two years of experience working in a business environment, law firm or other professional services preferred.
• Strong service orientation and ability to work with a wide range of people in a team setting.
• Strong organizational, time management, analytical, communication, and problem‑solving skills.
• Able to work under pressure and respond positively to changing priorities.
• Able to establish effective working relationships within the Practice department, and others in and outside of the Firm.
• Excellent written and oral communication skills.
• Proficiency in general Office applications (including Word, Excel, PowerPoint, email), and other generally used software.

Jones Day offers competitive salaries and benefits to all employees. Compensation is determined upon the market in which the position is located, the responsibilities of the position, the experience and skills of the applicant, and other job‑related factors. The starting salary range for this Cleveland position is $58,000 – $65,000.

Jones Day is an Equal Opportunity Employer