Practice Plan Specialist

Arkansas Children's; Springdale (AR); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Arkansas Children's is seeking a Provider Onboarding Coordinator to oversee the onboarding and contracting lifecycle for new providers across multiple platforms. This role emphasizes cross-functional liaison among providers, administration teams, and billing stakeholders, ensuring accurate setup and timely deployment on Workday and related systems.

The ideal candidate will have a High school diploma or GED with relevant experience, or a Bachelor's degree with related work experience.

Qualifications

• High school diploma or GED required.
• Bachelor's degree with 2+ years related experience or HS/GED with 6+ years related experience.
• Experience coordinating provider onboarding, contracting, and lifecycle processes.

Responsibilities

• Coordinate provider onboarding from accepted offer to integration.
• Set up and configure providers in Workday, Epic, QGenda, and billing areas.
• Support provider employment agreements, including tracking and documentation.
• Maintain provider onboarding, contracting, and lifecycle records and tools.
• Escalate complex onboarding or contract issues to leadership and assist in resolution.
• Respond to provider inquiries and facilitate lifecycle activities per policy.

Skills

Provider onboarding

Contracting

Workday

Epic

QGenda

Billing systems

Education

High school diploma/GED

Bachelor's degree (recommended)

Tools

Workday

Epic

QGenda

Billing systems

Job description

ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.

This position has been designated as safety sensitive and cannot be filled by a candidate who is a current user of medical marijuana.

CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account (https://www.myworkday.com/archildrens/)and search the "Find Jobs" report.

Work Shift

Day Shift

Time Type

Full time

Department

CC807300 PSO Practice Plan Administration

Summary

Monday - Friday days (hybrid potential) - either Little Rock or Springdale campus a possibility - Requirements: either Bachelor's + 2 yrs related work exp or HS/GED + 6 yrs.

Additional Information

• Monday - Friday days (40 hours per week)
• Hybrid potential (must reside in Arkansas)
• Hire's work home base open to either Little Rock or Springdale campus
• Requirements: either Bachelor's + 2 yrs related work exp or HS/GED + 6 yrs. (related experience includes, but is not limited to, provider practice experience, practice administration experience, provider contract experience, forgivable loans contracts experience, RVU experience)

Coordinates provider onboarding and contracting activities while serving as a liaison among providers and operational stakeholders to ensure efficient provider lifecycle management and successful provider integration into practice.

Required Education

High school diploma or general education degree (GED)

Recommended Education

Bachelor's degree in a related field of study.

Description

• Coordinates provider onboarding activities from accepted offer through successful integration into practice, serving as a primary point of contact for providers and internal stakeholders.
• Coordinates provider setup and operational readiness within Workday, Epic, QGenda, billing areas, department configurations, and other required systems.
• Supports administration of provider employment, locum tenens, and independent contractor (1099) agreements, including contract tracking, documentation, and implementation of contractual requirements.
• Reviews and coordinates provider access, billing, scheduling, and system configuration requests to ensure providers are operationally ready.
• Supports processing of provider payments related to locum tenens, contract administration, and supplemental compensation arrangements.
• Maintains accurate provider onboarding, contracting, and lifecycle documentation, records, and tracking tools.
• Coordinates provider offboarding activities, ensuring timely completion of transition processes and system access changes.
• Assists with development of provider onboarding, contracting, and lifecycle reports and identifies opportunities to improve operational processes.
• Escalates complex onboarding, contracting, or operational issues to leadership while assisting in resolution.
• Responds to provider and stakeholder inquiries and facilitates provider lifecycle activities in accordance with organizational policies and established procedures.
• Performs other duties as assigned.