Practice Plan Specialist

archildrens; Little Rock (AR); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Arkansas Children's is seeking a detail‑oriented administrator to coordinate provider onboarding and contracting across multiple systems. The role will liaise with providers and internal stakeholders to ensure a smooth lifecycle from onboarding to offboarding.

Responsibilities include setup in Workday, Epic, QGenda, and billing, plus managing contracts, access, and payments for locum and 1099 arrangements. Hybrid work options in Arkansas are possible.

Qualifications

• High school diploma or GED with 6+ years related experience or Bachelor's degree with 2+ years related experience.
• Experience coordinating provider onboarding, contracting, and lifecycle activities.

Responsibilities

• Coordinate provider onboarding from accepted offer through integration.
• Manage setup and readiness within Workday, Epic, QGenda, billing areas, and configurations.
• Support provider employment agreements including contract tracking and documentation.
• Review provider access, billing, scheduling, and system configuration requests for operational readiness.
• Assist with provider payments related to locum tenens, contracts, and supplemental compensation.
• Maintain accurate onboarding and lifecycle documentation, records, and tracking tools.
• Assist with provider offboarding and transition processes.
• Develop onboarding, contracting, and lifecycle reports and identify process improvements.
• Escalate complex onboarding or contracting issues to leadership and assist in resolution.
• Respond to provider inquiries and facilitate lifecycle activities per policies.

Skills

Provider onboarding

Contract administration

Cross-functional coordination

Education

HS diploma or GED

Bachelor's degree in a related field

Tools

Workday

Epic

QGenda

Billing systems

Job description

ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.

This position has been designated as safety sensitive and cannot be filled by a candidate who is a current user of medical marijuana.

Work Shift:

Day Shift

Time Type:

Full time

Department:

CC807300 PSO Practice Plan Administration

Summary:

Monday - Friday days (hybrid potential) - either Little Rock or Springdale campus a possibility - Requirements: either Bachelor's + 2 yrs related work exp or HS/GED + 6 yrs.

Additional Information:

Monday - Friday days (40 hours per week)

Hybrid potential (must reside in Arkansas)

Hire's work home base open to either Little Rock or Springdale campus

Requirements:

either Bachelor's + 2 yrs related work exp or HS/GED + 6 yrs. (related experience includes, but is not limited to, provider practice experience, practice administration experience, provider contract experience, forgivable loans contracts experience, RVU experience)

Required Education:

High school diploma or general education degree (GED)

Recommended Education:

Bachelor's degree in a related field of study.

Coordinates provider onboarding and contracting activities while serving as a liaison among providers and operational stakeholders to ensure efficient provider lifecycle management and successful provider integration into practice.

Description

1. Coordinates provider onboarding activities from accepted offer through successful integration into practice, serving as a primary point of contact for providers and internal stakeholders.
2. Coordinates provider setup and operational readiness within Workday, Epic, QGenda, billing areas, department configurations, and other required systems.
3. Supports administration of provider employment, locum tenens, and independent contractor (1099) agreements, including contract tracking, documentation, and implementation of contractual requirements.
4. Reviews and coordinates provider access, billing, scheduling, and system configuration requests to ensure providers are operationally ready.
5. Supports processing of provider payments related to locum tenens, contract administration, and supplemental compensation arrangements.
6. Maintains accurate provider onboarding, contracting, and lifecycle documentation, records, and tracking tools.
7. Coordinates provider offboarding activities, ensuring timely completion of transition processes and system access changes.
8. Assists with development of provider onboarding, contracting, and lifecycle reports and identifies opportunities to improve operational processes.
9. Escalates complex onboarding, contracting, or operational issues to leadership while assisting in resolution.
10. Responds to provider and stakeholder inquiries and facilitates provider lifecycle activities in accordance with organizational policies and established procedures.
11. Performs other duties as assigned.