Patient Access Representative I

archildrens; Little Rock (AR); On-site; USD 24,000 - 30,000; Full time

Job summary

Arkansas Children's is seeking a Front Desk/Registration Clerk to handle patient scheduling, registrations, and billing steps in the Access Primary Care Clinic. This role supports first impressions and ensures accurate demographic and insurance information is collected.

You will work Monday to Friday, 8:30 a.m. to 5:00 p.m., with a day shift and full-time status. Salary starts between $17.20 and $21.50 per hour, depending on experience and qualifications.

Qualifications

• No specific work experience required.
• No formal education beyond high school required (Recommended: High school diploma or GED).

Responsibilities

• Schedules all patient appointments and ensures referrals are obtained.
• Meets or exceeds expected productivity and accuracy standards.
• Greets and engages patients, families and visitors in order to provide a positive first impression.
• Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.
• Completes discharge scheduling and ensure follow up appointments and tests are scheduled.
• Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating.
• Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.
• Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.

Education

High school diploma or GED

Job description

ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.

This position has been designated as safety sensitive and cannot be filled by a candidate who is a current user of medical marijuana.

Work Shift: Day Shift

Time Type: Full time

Department: CC017116 Access Primary Care Clinic

Summary: Monday to Friday, 8:30 a.m. to 5:00 p.m.

Salary: Most new hires start between $17.20-$21.50 per hour, depending on experience and qualifications.

Additional Information: Responsible for the first impression of Arkansas Children's; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information.

Monday to Friday, 8:30 a.m. to 5:00 p.m.

Required Education: No education requirements

Recommended Education: High school diploma or GED or equivalent

Required Work Experience: Entry Level - Experience not Required.

Recommended Work Experience:

Required Certifications:

Recommended Certifications:

Description

1. Schedules all patient appointments and ensures referrals are obtained.
2. Meets or exceeds expected productivity and accuracy standards.
3. Greets and engages patients, families and visitors in order to provide a positive first impression.
4. Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.
5. Completes discharge scheduling and ensure follow up appointments and tests are scheduled.
6. Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating.
7. Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.
8. Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.