Practice Operations Manager: Billing, Scheduling & Growth

Maimonides Medical Center Inc.; New York (NY); On-site; USD 82,000 - 103,000; Full time

Job summary

Maimonides Medical Center in Brooklyn seeks an experienced Operations Manager to lead the division's business operations, including Faculty Practice and off-site clinics. You will monitor services, staffing, budgeting, patient experience and billing effectiveness.

Reporting to the AVP, you will hire and supervise staff, optimize schedules, ensure timely billing, enrollment with HMOs, and drive process improvements to grow efficiency and reduce costs.

Qualifications

• Bachelor's degree in Business or Health Administration required.
• Minimum 5 years of experience in a health-related field; 2–3 years in a managerial role preferred.
• Knowledge of computerized billing systems, word processing, spreadsheets, and databases.
• Familiarity with reimbursement policies and procedures.
• Clinical familiarity with the area of specialty; strong communication skills.

Responsibilities

• Oversees division operations and acts as liaison with other MMC departments.
• Develops and implements billing policies, ensures compliance with regulations.
• Manages provider schedules and appointment confirmations.
• Manages all procedure scheduling in collaboration with OR scheduling staff.
• Manages all supplies and equipment ordering in collaboration with the supply chain team.
• Reviews fee schedules, prepares applications and manages provider enrollment for HMOs and capitation.
• Maximizes reimbursement by ensuring timely billing and charge reconciliation.
• Analyzes monthly division reports and tracks revenue and expenses.
• Coordinates staffing, hiring, and supervision of office staff.
• Maintains quality of care and patient satisfaction metrics.
• Ensures equipment and supplies are ordered and maintained.

Skills

Billing systems

Word processing

Spreadsheets

Databases

Reimbursement policies

Clinical familiarity

Communication skills

Interpersonal skills

English proficiency

Education

Bachelor's in Business or Health Administration

Job description

Maimonides Medical Center in Brooklyn seeks an experienced Operations Manager to lead the division's business operations, including Faculty Practice and off-site clinics. You will monitor services, staffing, budgeting, patient experience and billing effectiveness.

Reporting to the AVP, you will hire and supervise staff, optimize schedules, ensure timely billing, enrollment with HMOs, and drive process improvements to grow efficiency and reduce costs.