Practice Operations Lead – Mental Health

Godaelli Psychiatry and Mental Health Center; Fredericksburg (VA); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Employee discounts

Health insurance

Paid time off

Training & development

Paid holidays

Job summary

Godaelli Psychiatry and Mental Health Center is seeking a Practice Administrator to own the daily business operations, financial performance, payer relations, revenue cycle, and compliance. You will partner with the Owner/Medical Director on strategy and growth while ensuring clinicians stay focused on patient care.

The role demands leadership of staff, oversight of EHR, payroll, and vendor contracts, plus advancing growth through new services and payer mix strategies.

Qualifications

• Bachelor's degree or equivalent experience.
• 5+ years managing outpatient medical practice operations.
• 2+ years of budget or P&L accountability.
• Experience with payer contracting, credentialing, and revenue cycle.
• Proficiency with EHR/practice management reporting.
• Discretion handling confidential personnel and HIPAA knowledge.

Responsibilities

• Manage the operating budget with the Owner/Medical Director and deliver monthly financial reporting.
• Manage payer contracting, fee schedules, and underpayment follow-up.
• Coordinate with the practice CPA on close, tax, and reporting.
• Direct daily clinic operations, including intake, waitlists, scheduling, and no-show reduction.
• Own EHR and practice management systems, telehealth workflows, and vendor contracts.
• Recruit, onboard, supervise, and develop non-clinical staff, and coordinate clinician onboarding logistics.
• Manage payroll, benefits, PTO, HR records, handbook updates, and corrective action.
• Grow the practice through clinician recruitment, new service lines, and payer mix strategy.

Skills

Outpatient ops management

Budget/P&L accountability

Payer contracting

Credentialing

Revenue cycle

EHR reporting

HIPAA compliance

Education

Bachelor's degree or equivalent experience

Job description

Godaelli Psychiatry and Mental Health Center is seeking a Practice Administrator to own the daily business operations, financial performance, payer relations, revenue cycle, and compliance. You will partner with the Owner/Medical Director on strategy and growth while ensuring clinicians stay focused on patient care.

The role demands leadership of staff, oversight of EHR, payroll, and vendor contracts, plus advancing growth through new services and payer mix strategies.