Practice Administrator

Godaelli Psychiatry and Mental Health Center; Richmond (VA); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Employee discounts

Health insurance

Paid time off

Training & development

Paid holidays

Job summary

Godaelli Psychiatry and Mental Health Center is seeking a Practice Administrator to own the business operations of a multi-office psychiatric practice in Virginia, Maryland, and DC. The role partners with leadership to drive strategy while clinicians stay focused on patient care.

The administrator will oversee revenue cycle, payer contracting, and credentialing, and lead non-clinical staff, HR records, and vendor contracts. This is an on-site Woodbridge, VA position with growth opportunities.

Qualifications

• Bachelor's degree or equivalent experience.
• 5+ years managing outpatient medical practice operations.
• 2+ years of budget or P&L accountability.
• Experience with payer contracting, credentialing, and revenue cycle.
• Proficiency with EHR/practice management reporting.
• Discretion handling confidential personnel matters with HIPAA knowledge.

Responsibilities

• Owns the business operations of the practice, including financial performance and revenue cycle.
• Lead payer contracting, credentialing, and compliance activities across multiple states.
• Direct daily clinic operations, scheduling, and staff development.
• Manage payroll, benefits, PTO, and HR records.

Skills

Payer contracting

Revenue cycle

EHR reporting

HIPAA compliance

Operations leadership

Budget accountability

Education

Bachelor's degree or equivalent experience

Tools

EHR/practice management systems

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Employee discounts
• Health insurance
• Paid time off
• Training & development
• Paid holidays

PRACTICE ADMINISTRATOR

Location: Woodbridge, VA 22192 — on-site

Compensation: $70,000 base, plus performance bonus — $85,000 target total compensation, tied to the Success Measures below

Benefits: [health, dental, vision, 401(k), PTO]

ABOUT THE PRACTICE

Godaelli Psychiatry and Mental Health Center is an integrative psychiatric practice serving adolescents, adults, and older adults across Virginia, Maryland, and Washington, D.C. From offices in Woodbridge, McLean, and Fredericksburg, we deliver psychiatric evaluation, medication management, and supportive therapy, in person and through telepsychiatry to individuals, facilities, and rehabilitation hospitals. Our mission is to expand access to high-quality mental health care, reduce stigma, and improve outcomes for individuals and families across the lifespan.

Learn more at www.godaellimentalhealth.com.

POSITION SUMMARY

The Practice Administrator owns the business operations of the practice — financial performance, payer relations, revenue cycle, compliance, staff leadership, and daily execution. This role partners with the Owner/Medical Director on strategy and growth while ensuring clinicians can stay focused on patient care.

KEY RESPONSIBILITIES

Financial and Revenue Cycle Management

• Manage the operating budget with the Owner/Medical Director and deliver monthly financial reporting
• Manage payer and patient collections, A/R, claims, denials, and appeals
• Coordinate with the practice CPA on close, tax, and reporting

Payer Relations, Credentialing, and Compliance

• Manage payer contracting, fee schedules, and underpayment follow-up
• Manage clinician credentialing and re-credentialing across Virginia, Maryland, and Washington, D.C., including prior authorizations and licensure tracking
• Maintain HIPAA compliance, 42 CFR Part 2 where applicable, controlled substance procedures, audits, and records requests

Operations and People Leadership

• Direct daily clinic operations, including intake, waitlists, scheduling, and no-show reduction
• Own EHR and practice management systems, telehealth workflows, and vendor contracts
• Recruit, onboard, supervise, and develop non-clinical staff, and coordinate clinician onboarding logistics
• Manage payroll, benefits, PTO, HR records, handbook updates, and corrective action

Growth and Strategy

• Support growth planning, clinician recruitment, new service line launches, and payer mix strategy
• Oversee referral relationships, marketing, and online reputation

QUALIFICATIONS

Required

• Bachelor's degree or equivalent experience
• 5+ years managing outpatient medical practice operations
• 2+ years of budget or P&L accountability
• Experience with payer contracting, credentialing, and revenue cycle
• Proficiency with EHR/practice management reporting
• Demonstrated discretion handling confidential personnel and clinical matters, with working knowledge of HIPAA

Preferred

• Psychiatry, behavioral health, or substance use disorder experience, including 42 CFR Part 2, controlled substance rules, and behavioral health carve-out payers
• Multi-state credentialing or telehealth experience across VA, MD, and DC
• CMPE/FACMPE, MHA, or MBA
• Familiarity with Tebra (Kareo)

SUCCESS MEASURES

Within 90 days, deliver a clear assessment of financial performance, payer contracts, staffing. Within 12 months, improve net collection rate, days in A/R, no-show rate, and referral-to-first-appointment time while reducing ownership's administrative burden. This is an on-site role in an outpatient clinical office. The position includes a 90-day probationary period; offers are contingent on a background check and comprehensive drug screening.

Godaelli Psychiatry and Mental Health Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by federal, state, or local law.

Flexible work from home options available.