Practice Operations Coordinator

Tidewater Physicians Multispecialty Group P C; Newport News (VA); On-site; USD 42,000 - 61,000; Full time

Job summary

Tidewater Physicians Multispecialty Group P C is seeking a Practice Support Specialist for the Corporate and Administration office in Newport News, VA. The role focuses on developing and implementing administrative projects and fostering strong office-to-administration relationships across TPMG locations.

Key duties include collaborating with managers to optimize operations, supporting new office startups, training, and ensuring patient advocacy and confidentiality.

Qualifications

• Knowledge of organization policies and procedures.
• Knowledge of fiscal management and HR management techniques, medical office management techniques and practices.
• Knowledge of basic computer systems and applications. Experience with EHR systems.
• Skilled in written and verbal communication.
• Ability to work scheduled hours as defined in the job offer.

Responsibilities

• Collaborates with Office Managers, Regional Operations Managers and senior leaders to develop objectives, strategies and plan; conducts comprehensive needs assessments; makes recommendations for optimizing operations at the locations.
• Assists with the development of priorities based on assessed needs, business impact and available resources.
• Assists with processing medical-legal documents, insurance and correspondence requests in accordance with professional ethics, and in conformity with federal, state and local statutes.
• Assists in the start-up of new medical offices as new physicians and specialties join TPMG.
• Assists Regional Operations Managers with Office Manager turn over or new program training.
• Participates in new hire training and orientation programs when necessary.
• Assists with float pool programs.
• Assures patients are given proper attention during patient advocacy situations
• Assists with providing appropriate coverage for Office Managers when needed
• Assists Office Managers (i.e., charge entry, payroll, accounts payable, etc.)
• Contributes to an atmosphere of team building whether working on a site assignment or at Administration.
• Continuously looks for ways to develop best practices at the TPMG locations.
• Conducts fact-finding meetings with physician/manager/staff.
• Gathers, analyzes and evaluates data.
• Identifies problems and recommends solutions.
• Assists Office Managers/Physicians with the implementation of agreed upon changes.
• Communicates effectively and professionally
• Values being part of a team with a high expectation for collaboration
• Works with minimal supervision.
• Pays strong attention to detail.
• Maintains strictest confidentiality in all matters to include patient privacy and sensate site assignments.
• Other duties as assigned.

Skills

Office coordination

Communication skills

Attention to detail

Time management

Self-motivation

Education

High School diploma/GED

Certified CPC (Coder) or equivalent

1 year related experience/training

Tools

EHR systems

Basic computer skills

Job description

Tidewater Physicians Multispecialty Group P C is seeking a Practice Support Specialist for the Corporate and Administration office in Newport News, VA. The role focuses on developing and implementing administrative projects and fostering strong office-to-administration relationships across TPMG locations.

Key duties include collaborating with managers to optimize operations, supporting new office startups, training, and ensuring patient advocacy and confidentiality.